Order Center Associate

Bachman's Inc; Minneapolis (MN); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

401(K) Eligible

Wellness

Employee Assistance Program (EAP)

PTO

Job summary

Bachmans Order Center is seeking an experienced Call Center Associate to join our team in Minnesota. This part-time role involves handling customer orders, assisting florists, and answering inquiries related to products, events, and deliveries.

The ideal candidate will excel in data entry and customer service, maintain a professional phone demeanor, and be detail-oriented with strong verbal and written communication skills. Benefits include 401(k), wellness, EAP, and PTO.

Qualifications

• Exceptional customer service skills.
• Strong data entry and computer knowledge.
• Professional phone manner.
• Ability to prioritize.
• Dedicated follow through.
• Detail oriented.
• Solid verbal and written communication skills.
• Effective selling skills.
• Plant and flower material knowledge preferred.
• Able to sit, be on the phone and on the computer for the majority of the day.

Responsibilities

• Assist customers with placing incoming orders.
• Assist other florists with orders entering or exiting our systems.
• Answer calls from customers and stores about products, events, workshops, and deliveries.
• Handle customer comments and complaints.

Skills

Customer service

Data entry

Phone manner

Prioritization

Verbal and written communication

Detail oriented

Selling skills

Plant and flower knowledge

Job description

Order Center Associate

Part Time Position: Sunday-Saturday, hours vary between 8-5pm
Rotating weekends
Ideal candidate has availability of 2+ weekdays and 1 weekend day.

Bachmans is committed to creating a caring environment while inspiring a passion for bringing beauty to life.

Bachmans Order Center is looking to add an experienced Call Center Associate to their team. Candidates should be skilled in accurate data entry, excel in customer service and be passionate about the retail and horticulture industry.

Are you looking for steady, full-time, employment with great benefits? Do you want to work for a company that cares about its employees? Are you looking for a positive work environment and a team atmosphere?

JOB DUTIES:

• Assisting customers with placing incoming orders
• Assisting other florists with orders coming into and out of our systems
• Answering calls from customers and stores pertaining to products, events, workshops, and deliveries
• Handling customer comments and complaints

QUALIFICATIONS:

• Exceptional customer service skills
• Strong data entry and computer knowledge
• Professional phone manner
• Ability to prioritize
• Dedicated follow through
• Detail oriented
• Solid verbal and written communication skills
• Effective selling skills
• Plant and flower material knowledge preferred
• Ableto sit, be on the phone and on the computer for the majority of the day

BENEFITS:

• 401(K) Eligible
• Wellness
• Employee Assistance Program (EAP)
• PTO

COMPENSATION: $16.50

Don't settle, come grow with us!

Bachmans is an Equal Opportunity Employer