Oral Surgery Treatment Plan Coordinator

Facial and Oral Surgery Specialists; City of White Plains (NY); On-site; USD 28,000 - 47,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Free food & snacks

Free uniforms

Paid time off

Training & development

Profit sharing

Accrued Paid Time Off Based on Years

Job summary

Facial & Oral Surgery Specialists is seeking a highly motivated Treatment Coordinator to join our growing team in New York. You will guide patients through treatment recommendations, discuss costs and financing, and coordinate care to move patients forward with needed treatment.

The ideal candidate has strong communication, customer service and closing skills, experience in dental settings preferred, and a compassionate approach.

Qualifications

• Previous dental treatment coordinator experience preferred
• Strong sales, customer service, or relationship-building background preferred
• Excellent communication and closing skills
• Exceptional interpersonal skills and high level of compassion
• Comfortable discussing treatment costs and financial arrangements
• Goal-oriented, self-motivated, and results-driven
• Strong organizational and multitasking abilities
• Financial literacy and experience with lending or financing platforms preferred
• Ability to thrive in a fast-paced environment

Responsibilities

• Present and explain treatment plans to patients
• Discuss treatment costs, financing, and payment options
• Increase treatment acceptance and office production through effective communication and follow-up
• Convert consultations, referrals, and patient inquiries into scheduled treatment
• Follow up with pending treatment and unscheduled patients
• Coordinate patient care and treatment scheduling
• Build strong relationships with patients and referring offices
• Maintain accurate patient records and documentation
• Deliver exceptional customer service throughout the patient experience

Skills

Sales background

Customer service

Communication

Closing skills

Interpersonal skills

Financial literacy

Organizational skills

Multitasking

Relationship-building

Job description

• Accrued Paid Time Off Based on Years of Service

Benefits:

• 401(k) matching
• Competitive salary
• Free food & snacks
• Free uniforms
• Paid time off
• Training & development
• Profit sharing

Benefits & Perks

• Competitive Compensation
• Career Advancement Opportunities
• Supportive Team Environment
• 401(k) with Company Match after 1 Year
• Accrued Paid Time Off Based on Years of Service

About The Role

Facial & Oral Surgery Specialists is seeking a highly motivated and personable Treatment Coordinator to join our growing team. This role is ideal for someone who enjoys building relationships, educating patients, and helping them move forward with needed treatment.

As a key member of our patient care team, you will guide patients through treatment recommendations, discuss financial options, coordinate care, and help increase treatment acceptance through exceptional communication and customer service.

Key Responsibilities

• Present and explain treatment plans to patients
• Discuss treatment costs, financing, and payment options
• Increase treatment acceptance and office production through effective communication and follow-up
• Convert consultations, referrals, and patient inquiries into scheduled treatment
• Follow up with pending treatment and unscheduled patients
• Coordinate patient care and treatment scheduling
• Build strong relationships with patients and referring offices
• Maintain accurate patient records and documentation
• Deliver exceptional customer service throughout the patient experience

Qualifications

• Previous dental treatment coordinator experience preferred
• Strong sales, customer service, or relationship-building background preferred
• Excellent communication and closing skills
• Exceptional interpersonal skills and high level of compassion
• Comfortable discussing treatment costs and financial arrangements
• Goal-oriented, self-motivated, and results-driven
• Strong organizational and multitasking abilities
• Financial literacy and experience with lending or financing platforms preferred
• Ability to thrive in a fast-paced environment

Compensation & Benefits

• Competitive hourly pay based on experience
• 401(k) with company match after one year
• Paid time off that increases with years of service
• Opportunities for professional growth and advancement