Oral Surgery Patient Concierge & Treatment Coordinator

Allied OMS; Evergreen (CO); On-site; USD 36,000 - 47,000; Full time

Benefits offered by this job

Competitive hourly pay

Health, dental, and vision insurance

401(k) with employer match

Paid time off and holidays

No weekends or evenings

Growth opportunities within a team

Job summary

Evergreen Oral Surgery is seeking a personable Treatment Coordinator to guide patients from consultation through treatment completion, coordinating with surgeons and referring offices. Experience in dental/oral surgery is a plus, but not required.

The role emphasizes clear communication, financial explanations, and a patient-centric approach, with a focus on accuracy and HIPAA compliance in a fast-paced practice setting.

Qualifications

• High school diploma or equivalent required; some college preferred.
• Experience in dental/oral surgery or medical office preferred.
• Familiarity with CDT coding and insurance processes a plus.
• Strong communication and interpersonal skills; able to discuss treatment and finances with patients.
• Proficiency with practice management software (Dolphin, Dentrix, Open Dental) and general computer skills.
• Highly organized, detail-oriented, and able to multitask in a fast-paced environment.
• Compassionate and proactive approach to patient care.

Responsibilities

• Greet patients and provide concierge-level service in person, by phone, and electronically.
• Present treatment plans and explain procedures in clear terms.
• Prepare and present cost estimates and financial arrangements.
• Explain insurance coverage and out-of-pocket costs to patients.
• Collect payments and manage financial agreements.
• Schedule surgical appointments to optimize the doctor's time.
• Coordinate with referring offices on patient treatment status.
• Maintain accurate, confidential patient records per HIPAA.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

HIPAA compliance

Office software

Education

High school diploma or equivalent

Some college

Tools

Dolphin

Dentrix

Open Dental

Job description

Evergreen Oral Surgery is seeking a personable Treatment Coordinator to guide patients from consultation through treatment completion, coordinating with surgeons and referring offices. Experience in dental/oral surgery is a plus, but not required.

The role emphasizes clear communication, financial explanations, and a patient-centric approach, with a focus on accuracy and HIPAA compliance in a fast-paced practice setting.