Oral Surgery Administrative Assistant

Salem Peabody Oral Surgery Inc; Peabody (MA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Job summary

Salem Peabody Oral Surgery Inc. is seeking an experienced clerical employee for its Lynn and Peabody locations. The role involves front desk duties, scheduling, and understanding dental/medical insurance. Flexibility across offices and a fast-paced environment are expected.

The ideal candidate will have strong interpersonal and communication skills, proficient computer abilities, and experience with insurance coverage. Bilingual skills (Spanish) are a plus and it is a full-time position.

Qualifications

• Strong interpersonal, communication and organizational skills.
• Ability to multi-task and adapt to a stressful environment.
• Solid computer skills; quick typing is beneficial.
• Knowledge of medical insurance coverage plans.
• Dental and medical knowledge a plus.
• Spanish speaking proficiency a positive.

Responsibilities

• Answer phone calls related to scheduling appointments and questions.
• Check in patients at the front desk, collect fees, and prepare documentation.
• Communicate with referring dentists to ensure patient charts are complete.
• Understand and check patient insurance coverage to estimate collections.
• File patient charts.
• Relay messages from referring dentists to surgeons.
• Comply with policies, OSHA, HIPAA, and MA Dental Board guidelines.
• Maintain performance in a fast-paced, stressful environment.
• Schedule flexibility for occasional early/late and weekend openings.

Skills

Interpersonal skills

Communication

Organizational skills

Multitasking

Typing speed

Tools

Computer skills

Job description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance

Employment Type: Full Time

We are a fast pace oral surgical practice looking for an experienced clerical employee for its Lynn and Peabody and surrounding locations. An ideal candidate should have experience and knowledge of dental/oral surgery/medical insurance. We are looking for a team player that can adapt and flourish within a fast-+paced schedule and stressful and demanding situations. Experience working at the front desk and scheduling appointments is considered a plus. Initial employment will be in our Peabody and Lynn location but the position would require scheduling flexibility between other offices.

Duties & Requirements

• Answer phone calls related to scheduling appointments and general questions related to oral surgery.
• Checking in patients at the front desk including collecting fees and coordinating appropriate patient documentation.
• Communicating with referring dentists to assure patient charts are complete prior and post appointment.
• Understand and check patient insurance coverage to estimate collections and payments.
• Filing patient charts.
• Relay messages from referring dentists to our surgeons.
• Comply with office policies, procedures, safety, OSHA, HIPPA, and MA Dental Board guidelines.
• Ability to effectively function in a fast paced and stressful environment.
• Scheduling flexibility to account for occasional early/late appointment scheduling as well as some weekend openings.

Qualifications

• Strong interpersonal, communication and organizational skills
• Ability to multi-task and adapt to a stressful environment.
• Solid computer skills and knowledge. Ability to type quickly also beneficial.
• Knowledge of medical insurance coverage plans.
• Dental and Medical knowledge a plus.
• Spanish speaking proficiency a positive