Oracle OPERA Cloud PMS (OCPMS) SME

TechDigital Group; Bethesda (MD); On-site; USD 150,000 - 190,000; Full time

Job summary

A leading technology consulting firm is looking for a senior Oracle OPERA Cloud PMS Subject Matter Expert to lead enterprise-scale PMS modernization initiatives. The role involves managing OPERA Cloud PMS programs, defining standards, and overseeing integrations with various hotel operations systems. Ideal candidates will possess deep expertise in Oracle OPERA, strong hospitality knowledge, and experience in large-scale migrations. Excellent communication and decision-making skills in a global environment are essential.

Qualifications

• 7+ years of experience in hospitality technology roles.
• Proven track record of managing cloud transformation projects.
• Excellent communication and stakeholder management skills.
• Strong understanding of PMS integrations & API-based architecture.
• Prior experience with global hotel chains.

Responsibilities

• Lead end-to-end OPERA Cloud PMS programs.
• Define global PMS standards and governance.
• Own PMS integrations with various systems.
• Own PMS integrations with POS, CRS, loyalty, payments, housekeeping, and downstream systems.
• Act as client-side SME for Oracle and system integrators.
• Support multi-brand, multi-region hotel operations (managed & franchised).
• Drive property adoption, change management, and value realization.

Skills

Deep hands-on expertise in Oracle OPERA Cloud PMS

Strong hospitality operations knowledge

Experience leading large-scale PMS migrations

Strong understanding of PMS integrations

Prior experience with global hotel chains

Job description

Ideal Candidate

A hospitality PMS leader who combines deep OPERA Cloud expertise, real hotel operations knowledge, and enterprise transformation experience.

Role Summary

We are hiring a senior Oracle OPERA Cloud PMS (OCPMS) Subject Matter Expert to lead enterprise-scale PMS modernization initiatives. This role partners closely with business, IT, Oracle, and system integrators to deliver cloud-first PMS transformation aligned to client's Digital & Technology Transformation (DTT) program.

Key Responsibilities

• Lead end-to-end OPERA Cloud PMS programs (assessment, rollout, stabilization, optimization)
• Define global PMS standards, configurations, and governance
• Align PMS roadmap with enterprise digital transformation objectives
• Own PMS integrations with POS, CRS, loyalty, payments, housekeeping, and downstream systems
• Act as client-side SME for Oracle and system integrators
• Support multi-brand, multi-region hotel operations (managed & franchised)
• Drive property adoption, change management, and value realization

Must-Have Skills

• Deep hands-on expertise in Oracle OPERA Cloud PMS
• Strong hospitality operations knowledge (Front Office, Rooms, Rates, Inventory, Billing)
• Experience leading large-scale PMS migrations (on-prem → cloud)
• Strong understanding of PMS integrations & API-based architecture
• Prior experience with global hotel chains

Good-to-Have Skills

• Experience with Oracle Simphony (hotel F&B / restaurants)
• Knowledge of revenue management, distribution, and loyalty platforms
• Consulting or SI background
• Exposure to AI/data readiness in hospitality platforms

Soft Skills

• Executive-level communication and stakeholder management
• Ability to challenge vendors and SIs with confidence
• Strong decision-making in complex, global environments