Oracle Health Technical Analyst 1-Support

Oracle; Nashville (TN); On-site; USD 45,000 - 90,000; Full time

Job summary

A leading company is seeking a Technical Solutions Analyst I to troubleshoot and support front-end applications and backend systems. This client-facing role requires effective communication and collaboration across teams. Candidates should be willing to work on-call and in various shifts. The position offers a competitive salary range and comprehensive benefits.

Benefits

Comprehensive health insurance

401(k)

Paid time off

Qualifications

• Client-facing role requiring effective communication with users.
• Willingness to work on-call and in different shifts.

Responsibilities

• Perform complex troubleshooting for front-end applications and backend systems.
• Prioritize and manage work based on severity and urgency.
• Collaborate across teams to resolve issues.

Skills

Troubleshooting

Communication

Job description

Oracle Health Technical Analyst 1-Support

Join to apply for the Oracle Health Technical Analyst 1-Support role at Oracle.

Job Description

As a Technical Solutions Analyst I, you will be responsible for troubleshooting investigations and reviewing front-end applications by gathering information, using troubleshooting tools, shadowing end users, and testing workflows internally and externally. This is a client-facing role where you will interact with users daily.

You will also perform backend troubleshooting by capturing log files, querying tables, updating database fields, and cycling servers. Effective verbal and written communication with clients and internal stakeholders is essential.

You will document notes, activities, resolutions, and knowledge articles throughout investigations. Prioritizing work based on severity and urgency, you will collaborate across teams to ensure issues are addressed appropriately. The role requires willingness to work on-call and in different shifts.

Candidates within driving distance of Nashville, TN; Columbia, MD; Orlando, FL; or Kansas City, MO will be considered.

Responsibilities

• Perform complex troubleshooting for front-end applications and backend systems.
• Prioritize and manage work based on severity and urgency.
• Collaborate across teams to resolve issues.
• Document all activities and resolutions thoroughly.

Qualifications

Range of US hourly pay: $21.97 - $42.88; annual equivalent: $45,700 - $89,200. Benefits include comprehensive health insurance, 401(k), paid time off, and more.

About Us

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