Oracle HCM Benefits Analyst

Apex Systems; Akron (OH); Remote; USD 90,000 - 130,000; Full time

Job summary

Apex Systems is seeking an Oracle Cloud HCM Benefits Analyst to work remotely on post-implementation support for the Oracle Cloud Benefits module. The role involves analysis, configuration, validation, and deployment within benefits open enrollment and ongoing support.

Required are 5+ years in HRIS/IT, 3+ years with Oracle Cloud Benefits, and strong SQL/Advanced Excel skills. Eligible candidates should be able to manage multiple issues under pressure and communicate status effectively.

Qualifications

• 5+ years of experience in HRIS or IT-related field
• 3+ years implementing and/or supporting Oracle Cloud Benefits
• In-depth knowledge of Oracle Cloud Benefits (functional and some technical)
• SQL and/or Advanced Excel experience
• Ability to manage multiple customer support issues under pressure

Responsibilities

• Own and resolve incidents for Oracle Cloud Benefits customers who are live
• Provide work effort estimates to resolve break-fix issues
• Communicate status of assigned cases
• Develop customer-facing documentation (configuration workbooks, job aids, test scripts)
• Create templates with latest release info
• Conduct triage sessions with customers to determine root cause and provide solutions
• Advise on best practices and impacts of quarterly releases
• Train customers and administrative counterparts
• Implement new functionality within Benefits module to expand customer roadmap
• Assist customers with Benefits Open Enrollment activities
• Configure Benefit Programs, Plans and eligibility rules

Skills

HRIS experience

Oracle Cloud Benefits knowledge

SQL

Advanced Excel

multi-task under pressure

Education

Bachelor's degree

Tools

Fast Formulas

Job description

Job Description

Apex Systems is seeking an Oracle Cloud HCM Benefits Analyst resource for a direct-hire opportunity that work 100% remote. This position will be part of the post implementation and ongoing support of Oracle Cloud HCM Benefits module. Including applications and any related solution design, business process analysis, configuration, validation, system integration and deployment.

Position

Oracle Cloud HCM Benefits Analyst

Location

OH, NJ, PA, WV, MD

Duration

Contract to Hire

Visa Sponsorship

We are unable to sponsor Visa’s now or in the future

Requirements

• 5+ years of Experience in HRIS or IT related field or work with HR or IT system management
• 3+ years of experience implementing and/or supporting Oracle Cloud Benefits
• In-depth knowledge of functional and some technical areas of Oracle Cloud Benefits.
• SQL and/or Advanced Excel experience and/or Fast Formula’s
• Ability to work effectively under pressure and manage multiple customer support issues simultaneously.

Responsibilities

• Participate as an essential member of the support team, taking responsibility for owning and resolving incidents pertaining to Oracle Cloud Benefits customers who are already live.
• Provide work effort estimates to resolve break fix issues.
• Communicate ongoing status of assigned cases.
• Develop customer-facing documentation (configuration workbooks, job aids, test scripts).
• Create and maintain templates with latest release information.
• Conduct triage sessions with customers to determine root cause, document outstanding issues, and provide solutions and workarounds.
• Advise customer on best practices and impacts of quarterly releases.
• Train the customer as well as counterparts in administrative operations.
• Implement new functionality within Benefits module to expand customer roadmap.
• Assist customers with preparation and support of Benefits Open Enrollment activities.
• Work closely with customers on configuration of Benefit Programs, Benefit Plans, Benefits eligibility rules, plan options, etc.

Nice to Have

• Implementation experience or knowledge of Oracle Cloud Human Resources and/or Security.
• Oracle Cloud Benefits Implementation Certification.
• HCM Cloud modules (Time & Labor, Absence, Benefits) is a plus

Education

• Bachelor’s degree required with minimum 5 years relevant experience. In lieu of a degree, High School Diploma or GED and a minimum 7 years relevant experience at progressively increasing levels of responsibility is required. Relevant experience includes:
• Experience in HRIS or IT related field or work with HR or IT system management
• Experience developing and recommending process improvements and implementing solutions to complex issues
• Influencing decisions made by leadership

About Everforth Apex

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Benefits Overview

• Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection.
• We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure.
• Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
• In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.
• Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach.
• You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Equal Opportunity Employer

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

Equal Opportunity Employer

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

ADA Accommodation

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare Transparency

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

Contact

© 2026 Everforth, Inc. All rights reserved.

Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.