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An established industry player is seeking an Account Service Delivery Manager with a strong background in IT solutions. This role involves leading requirements gathering for Parts Portal systems, designing application architecture, and ensuring high-quality deliverables throughout the software development lifecycle. The ideal candidate will have expertise in Oracle EBS and Salesforce, along with a passion for supporting international clients. Join a dynamic team where your contributions will drive impactful solutions and enhance customer experiences in the IT services sector.
Account Service Delivery Manager | IT Solutions Expert
The position primarily involves providing solutions for the Parts Portal systems and processes according to customer requirements. Responsibilities include leading requirements elicitation, creating Application Architecture Documents (AAD), designing artifacts, reviewing team deliverables, delivering high-quality code, supporting deployment and post-deployment activities, supporting transition activities, interfacing with internal teams and stakeholders, and analyzing and resolving issues to ensure high-quality deliverables throughout the SDLC within established guidelines, policies, and norms.