Oracle CX Functional Architect

Badger Infrastructure Solutions in; Brownsburg (IN); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Salary bonus program

Medical Dental Vision Insurance

Retirement match

Vacation program

Group life insurance

EAP for health

Referral program

Training programs

Job summary

Badger Infrastructure Solutions is seeking an Oracle CX Functional Architect (Finance) to drive solution design, configuration, and continuous improvement across Sales, CPQ, and Service. This senior IC will partner with Sales and Operations and lead domain-focused CX initiatives to ensure the platform aligns with Badger's business needs.

The role emphasizes ownership, deep Oracle CX expertise, and a product ownership mindset within the Business Applications team, with exposure to quarterly CX

Qualifications

• Bachelor's degree preferred; equivalent professional experience accepted.
• 7+ years Oracle Cloud CX with deep configuration expertise in Sales, Service, and CPQ.
• Oracle Cloud CX certification preferred (Sales or CPQ).
• Strong communication and stakeholder management skills; able to bridge business and IT.
• Senior individual contributor mindset with high ownership orientation in a lean team environment.

Responsibilities

• Builds and maintains a strong working relationship with Sales and Operations process owners and key users, serving as their primary functional and solution contact.
• Translates business requirements into functional specifications deliverable through configuration, workflow changes, or integrations while minimizing customization.
• Provides domain input into IT planning cycles, backlog reviews, and prioritization.
• Maintains a prioritized enhancement backlog for the CX domain, working with business stakeholders to sequence value and align with IT delivery capacity.
• Approves and reviews material configuration changes to CX modules - CPQ pricing and product rules, Sales/Service configuration and custom objects, approval workflows, and integration mappings.
• Manages the Oracle quarterly update cycle for the CX domain: review release notes, assess business impact, coordinate regression testing, and ensure clean adoption.
• Builds and maintains Fusion CX extensions in Sales and Service - custom objects, fields, and layouts via Application Composer - favoring configured, upgrade-safe extensibility over custom code.

Skills

Oracle CX

CPQ

Sales/Service

Stakeholder mgmt

Product ownership

Education

Bachelor's degree or equivalent experience

Job description

Oracle CX Functional Architect (Finance)

The Oracle Cloud CX Functional Architect is Badger's domain authority for the Oracle CX application suite, owning solution design, configuration, business partnership, and continuous improvement end to end. This is a senior individual contributor role embedded in the Business Applications team, partnering directly with Sales and Operations organizations. The role exists to ensure that Oracle Cloud CX - spanning Sales, CPQ, Service, and Sales Performance Management - operates as a continuously improving platform aligned to Badger's business needs, rather than a system maintained reactively. The Functional Architect combines deep Oracle expertise with a product ownership mindset, serving as the primary functional and solution contact for their business partners.

The compensation for this position will be commensurate with education or work experience.

What You’ll Be Doing:

• Builds and maintains a strong working relationship with Sales and Operations process owners and key users, serving as their primary functional and solution contact.
• Translates business requirements into functional specifications deliverable through configuration, workflow changes, or integrations while minimizing customization.
• Provides domain input into IT planning cycles, backlog reviews, and prioritization.
• Maintains a prioritized enhancement backlog for the CX domain, working with business stakeholders to sequence value and align with IT delivery capacity.
• Approves and reviews material configuration changes to CX modules - CPQ pricing and product rules, Sales/Service configuration and custom objects, approval workflows, and integration mappings.
• Manages the Oracle quarterly update cycle for the CX domain: review release notes, assess business impact, coordinate regression testing, and ensure clean adoption.
• Builds and maintains Fusion CX extensions in Sales and Service - custom objects, fields, and layouts via Application Composer - favoring configured, upgrade-safe extensibility over custom code.

What You’ll Need for Success:

• Bachelor's degree in information technology, business, or related field preferred; equivalent professional experience accepted.
• 7+ years Oracle Cloud CX with deep configuration expertise in Sales, Service, and CPQ.
• Sales and service process knowledge: lead-to-opportunity, CPQ, field dispatch, case management, incentive compensation.
• Oracle Cloud CX certification preferred (Sales or CPQ).
• Strong communication and stakeholder management skills; able to bridge business and IT.
• Senior individual contributor mindset with high ownership orientation in a lean team environment.

What You’ll Get In Return:

• Generous salary and bonus program(s)
• Low-cost Medical, Dental, and Vision Insurance
• Retirement Plan with Employer Matching Contributions
• Attractive Vacation Programs
• Inclusive Group Life Insurance
• Supportive Employee Assistance Program (EAP) that allows for covered behavioral health visits
• Rewarding Employee Referral Program
• Valuable Employee Training Program(s)

About Us

Badger Infrastructure Solutions is the industry leader in non-destructive hydro-excavation (hydrovac) services. Since 1992, Badger has been innovating cutting-edge technology and providing services to a diverse customer base, including oil and gas, energy, industrial, construction, transportation and other markets, as well as numerous government agencies within Canada and the United States.

We hire great people from a wide array of backgrounds, not because it is the right thing to do, but because it makes Badger stronger.

There has never been a better time to join and grow with Badger.