Oracle Cloud ERP: Procurement & Finance Engineer (Hybrid)

Anne Arundel County Office of Personnel; Annapolis (MD); Hybrid; USD 120,000 - 171,000; Full time

Job summary

Anne Arundel County Office of Personnel is seeking an Oracle Cloud ERP/Fusion Support Specialist to provide end-user support, troubleshooting, and configuration assistance for Purchasing/Procurement and Finance modules. The role emphasizes customer satisfaction and cross-functional collaboration in a fast-paced environment.

Hybrid work arrangement with in-office days in Annapolis, MD; requires strong problem-solving and experience with ERP systems.

Qualifications

• Experience as an Oracle Cloud ERP/Fusion Support Specialist or similar role.
• Understanding of Oracle Cloud ERP/Fusion modules: Finance, Purchasing, Budget.
• Familiarity with Government Purchasing/Procurement workflows.

Responsibilities

• Provide timely technical support to end-users for Oracle Cloud ERP/Fusion applications.
• Diagnose, troubleshoot, and resolve issues related to County Purchasing/Procurement, Finance, Purchasing, and Budget modules.
• Collaborate with business users to understand requirements and assist in solutions.
• Assist with configuration, testing, and deployment of Oracle Purchasing/Procurement/Supplier enhancements and ERP updates.
• Develop and maintain basic documentation for support procedures and common issues.
• Monitor system performance and report areas for improvement.
• Participate in testing and validation of new features and functionalities.
• Work with IT teams and Oracle support to escalate as needed.
• Provide basic training and guidance to end-users on Oracle functionalities.

Skills

Customer service

Problem solving

Communication

Incident management

Team collaboration

Education

Bachelor's degree in Mathematics, Public or Business Administration, or related field

Related bachelor’s degrees include Computer Science, Information Technology

Tools

Oracle BI Publisher

Oracle Integration Cloud (OIC)

SQL

Oracle database concepts

Job description

Anne Arundel County Office of Personnel is seeking an Oracle Cloud ERP/Fusion Support Specialist to provide end-user support, troubleshooting, and configuration assistance for Purchasing/Procurement and Finance modules. The role emphasizes customer satisfaction and cross-functional collaboration in a fast-paced environment.

Hybrid work arrangement with in-office days in Annapolis, MD; requires strong problem-solving and experience with ERP systems.