Oracle Cloud CX Architect Remote CX Solution Lead

Apex IT; United States; Hybrid; USD 150,000 - 190,000; Full time

Benefits offered by this job

Flexible scheduling

Home office

Job summary

Apex IT, a global consulting firm specializing in Salesforce and Oracle enterprise solutions, seeks a Lead Solution Architect to guide the DCS Customer Service Portal and Oracle CX Service from design to deployment.

This remote-friendly role offers flexible scheduling and a professional home office when remote, with travel as required by customer projects; collaborate with cross-functional teams to translate requirements into scalable CX solutions.

Responsibilities

• Lead solution architecture for the DCS Customer Service Portal and Oracle CX Service.
• Translate requirements into scalable CX solutions and document design, integrations, and technical decisions.
• Work with functional, development, and integration teams to resolve design challenges.
• Support development, testing, deployment, and production readiness with hands-on guidance.

Job description

Apex IT, a global consulting firm specializing in Salesforce and Oracle enterprise solutions, seeks a Lead Solution Architect to guide the DCS Customer Service Portal and Oracle CX Service from design to deployment.

This remote-friendly role offers flexible scheduling and a professional home office when remote, with travel as required by customer projects; collaborate with cross-functional teams to translate requirements into scalable CX solutions.