Oracle Cloud CX Architect - DCS & Service (Fully Remote)

Apex IT; United States; Hybrid; USD 150,000 - 190,000; Full time

Benefits offered by this job

Flexible scheduling

Home office

Job summary

Apex IT, a global consulting firm specializing in Salesforce and Oracle enterprise solutions, seeks a Lead Solution Architect to guide the DCS Customer Service Portal and Oracle CX Service from design to deployment.

This remote-friendly role offers flexible scheduling and a professional home office when remote, with travel as required by customer projects; collaborate with cross-functional teams to translate requirements into scalable CX solutions.

Responsibilities

• Lead solution architecture for the DCS Customer Service Portal and Oracle CX Service.
• Translate requirements into scalable CX solutions and document design, integrations, and technical decisions.
• Work with functional, development, and integration teams to resolve design challenges.
• Support development, testing, deployment, and production readiness with hands-on guidance.

Job description

• Lead solution architecture for the DCS Customer Service Portal and Oracle CX Service.
• Translate requirements into scalable CX solutions and document design, integrations, and technical decisions.
• Work with functional, development, and integration teams to resolve design challenges.
• Support development, testing, deployment, and production readiness with hands-on guidance.
• Remote or on-site with travel as required by customer projects.
• Full-time role with flexible scheduling and a professional home office when remote.

Apex IT

Apex IT is a global consulting firm specializing in Salesforce and Oracle enterprise solutions, including CRM, financial reporting, HR, and business intelligence. As a remote company with top talent across the United States and India, it fosters a flexible work-life balance and continuous growth.