OR Surgery Scheduler / Front Desk Representative

Surgery Partners, Inc; Keller (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Employee Assistance Plan

401(k) retirement plan with a company匹

And more!

Job summary

Surgery Partners, Inc. is seeking an OR Scheduler / Front Desk Representative in Keller, TX to manage 30-50 cases daily and liaise with referring doctors. You will be part of the Front Desk Team and play a key role in pre-op coordination and patient flow.

The role requires scheduling surgeries, coordinating with physicians, and ensuring proper documentation and pre-certifications are completed for each procedure. Equal opportunity employer and team-focused culture are emphasized.

Qualifications

• High School diploma required.
• 2 years of experience scheduling appointments and/or surgeries.
• Experience with insurance, verification processes, and business office functions.

Responsibilities

• Counsel patients and schedule surgeries for multiple physicians.
• Schedule surgeries and coordinate with primary care physicians to ensure completed histories and physicals.
• Maintain relationships with physician offices and their staff.
• Complete all necessary paperwork for each procedure and pre-certify procedures.
• Capable of multi-tasking and serving a diverse patient population.
• Provide back up support for the Front Office as needed.

Skills

Scheduling surgeries

Multi-tasking

Data entry

Microsoft Office

Communication

Customer service

Education

High School

Job description

“Imagine being part of a revolutionary movement in healthcare, where innovation meets collaboration and passion meets purpose.” We're building a brand-new team from the ground up, and we're looking for professionals like you to join us on this exciting journey.

As a key member of our DeNovo center team, your responsibilities will include:

• Collaborating with a talented team to design and implement cutting-edge solutions that improve patient outcomes and reduce healthcare costs
• Contributing to a culture of continuous learning and improvement, where every voice matters and every idea counts
• Working together to achieve the Quadruple Aim: enhancing patient experience, improving population health, reducing costs, and advancing the well‑being of healthcare providers”

We Are Currently Seeking

JOB TITLE: OR Scheduler / Front Desk Representative

GENERAL SUMMARY OF DUTIES

Responsible for scheduling 30-50 cases per day and will liaise with a number of referring doctors’ offices. You will be an integral part of our Front Desk Team and will be valued as a key member of our organization.

SUPERVISION RECEIVED

Office Manager/DON/Administrator

Essential Functions

• Counseling patients and scheduling surgeries for multiple physicians.
• Schedule surgeries and work with primary care physicians on a daily basis to ensure each patient has their history and physicals completed prior to surgery.
• Maintain relationships with physician's offices through their staff.
• Complete all necessary paperwork for each procedure on the physicians’ schedule.
• Pre-certify any procedures on the schedule.
• Must be capable of multi-tasking and working with a diverse patient population.
• Provide back up support for the Front Office as needed.
• Other duties as needed.

Education/Experience

• High School
• 2 years of previous experience scheduling appointments and/or surgeries
• Experience with insurance, verification processes, and business office functions.

Knowledge

• Knowledge of clinic policies and procedures.
• Knowledge of managed care contracts and utilization.
• Knowledge of computer systems, programs and spreadsheet applications.
• Knowledge of medical terminology and be familiar with scheduling software.

Skills

• Skill in gathering and reporting claim information.
• Skill in solving utilization problems.
• Skill in written and verbal communication and customer relations.
• Experience in a Surgical facility as a scheduler.
• Fast and accurate data entry.
• Service oriented, patient demeanor.
• Ability to multi-task, manage time effectively, and deliver results.
• Strict attention to detail.
• Intermediate computer skills and knowledge of Microsoft Office.

Abilities

• Ability to work effectively with medical staff and external agencies.
• Ability to identify, analyze and solve problems.
• Ability to deal courteously and professionally with internal and external customers.
• Ability to provide excellent customer service.

Benefits

• Employee Assistance Plan
• 401(k) retirement plan with a company match
• And more!

Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi‑cultural organization.