OR Surgery Scheduler / Front Desk Representative

Surgery Partners Brand; Milwaukee (WI); On-site; USD 12,000 - 18,000; Part time

Benefits offered by this job

Employee Assistance Plan

401(k) with company match

Job summary

Surgery Partners Brand is seeking an OR Surgery Scheduler / Front Desk Representative for our Milwaukee DeNovo center. This role handles scheduling 30–50 cases daily and liaises with referring doctors’ offices as part of the front desk team.

Responsibilities include coordinating surgeries, pre-op documentation, and ensuring patient records and insurance verifications are complete. On-site, part-time position with opportunities to contribute to patient care and efficiency.

Qualifications

• High School diploma or equivalent.
• 2 years scheduling appointments and/or surgeries.
• Experience with insurance verification and business office functions.
• Knowledge of medical terminology and scheduling software.

Responsibilities

• Counsel patients and schedule surgeries for multiple physicians.
• Schedule surgeries and coordinate with primary care physicians for pre-op history and physicals.
• Maintain relationships with physician offices and their staff.
• Complete all paperwork for each procedure and pre-certify procedures.
• Provide back-up support for Front Office and multi-task as needed.

Education

High School

2 years scheduling experience

Insurance verification

Medical office functions

Tools

Scheduling software

Microsoft Office

Job description

OR Surgery Scheduler / Front Desk Representative

Job Category: Administrative-Clerical

Requisition Number: ORSUR041592

• Posted : September 14, 2026
• Part-Time
• On-site

Locations

Showing 1 location

Description

Imagine being part of a revolutionary movement in healthcare, where innovation meets collaboration and passion meets purpose. We're building a brand-new team from the ground up, and we're looking for professionals like you to join us on this exciting journey.

As a key member of our DeNovo center team, your responsibilities will include:

• Collaborating with a talented team to design and implement cutting-edge solutions that improve patient outcomes and reduce healthcare costs
• Contributing to a culture of continuous learning and improvement, where every voice matters and every idea counts
• Working together to achieve the Quadruple Aim: enhancing patient experience, improving population health, reducing costs, and advancing the well-being of healthcare providers

We are currently seeking:

GENERAL SUMMARY OF DUTIES: Responsible for scheduling 30-50 cases per day and will liaise with a number of referring doctors’ offices. You will be an integral part of our Front Desk Team and will be valued as a key member of our organization.

SUPERVISION RECEIVED: Office Manager/DON/Administrator

ESSENTIAL FUNCTIONS:

• Counseling patients and scheduling surgeries for multiple physicians.
• Schedule surgeries and work with primary care physicians on a daily basis to ensure each patient has their history and physicals completed prior to surgery.
• Maintain relationships with physician's offices through their staff.
• Complete all necessary paperwork for each procedure on the physicians’ schedule.
• Pre-certify any procedures on the schedule.
• Must be capable of multi-tasking and working with a diverse patient population.
• Provide back up support for the Front Office as needed.
• Other duties as needed.

EDUCATION/EXPERIENCE:

• High School
• 2 years of previous experience scheduling appointments and/or surgeries
• Experience with insurance, verification processes, and business office functions.

KNOWLEDGE:

• Knowledge of clinic policies and procedures.
• Knowledge of managed care contracts and utilization.
• Knowledge of computer systems, programs and spreadsheet applications.
• Knowledge of medical terminology and be familiar with scheduling software.

SKILLS:

• Skill in gathering and reporting claim information.
• Skill in solving utilization problems.
• Skill in written and verbal communication and customer relations.
• Experience in a Surgical facility as a scheduler.
• Fast and accurate data entry.
• Ability to multi-task, manage time effectively, and deliver results.
• Strict attention to detail.
• Intermediate computer skills and knowledge of Microsoft Office.

ABILITIES:

• Ability to work effectively with medical staff and external agencies.
• Ability to identify, analyze and solve problems.
• Ability to deal courteously and professionally with internal and external customers.
• Ability to provide excellent customer service.
• Employee Assistance Plan
• 401(k) retirement plan with a company match
• And more!

Equal Employment Opportunity & Work Force Diversity

Our organizationis an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc.Furthermore, our organizationiscommitted to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.