OR Scheduling & Patient Flow Coordinator

Brown Medicine; Cranston (RI); On-site; USD 29,000 - 30,000; Full time

Job summary

Brown University Health is seeking an OR Flow Coordinator to manage the smooth movement of patients, providers, and OR staff through the operating rooms. You will book same-day OR cases, relay messages to physicians, and coordinate scheduling with the OR team.

Under general supervision, you will maintain records, notify teams of changes, dispatch orderlies, and support perioperative clerical functions to ensure efficient patient care.

Qualifications

• High School Diploma or equivalent.
• The interpersonal skills necessary to interface effectively with physicians, OR personnel and others.
• A high degree of customer service skills is required.
• A knowledge of basic medical terminology in order to be familiar with OR procedures, laboratory tests, etc.
• Proficient computer skills.
• The ability to learn department software in order to enter and access information.
• One to three months of job-related experience (including orientation) is required.

Responsibilities

• Answers telephone and uses appropriate telephone techniques and proper identification.
• Takes and relays messages for physicians and OR personnel, provides paging services to residents and physicians, and otherwise serves as a communication contact for the OR.
• Reviews the surgery schedule and notifies the nursing unit of the patient and surgery time.
• Notifies the physician and support medical team of the surgery time. Dispatches Orderlies to transport the patient from the nursing unit to the OR.
• Coordinates the assignment of OR cases to the rooms, notifying OR personnel of changes in the surgery schedule, delays, and the like.
• Notifies appropriate nursing personnel of changes in the OR schedule, as well as, support departments such as Anesthesia, Perfusion and the like.
• Contacts physician's offices in order to inform them of assigned surgery times.
• Coordinates the transportation of patients from the OR to recovery areas by notifying Orderlies to transport patients and by verifying that appropriate transportation vehicles are available.
• Maintains records of all cases processed and assists in generating activity statistics, assist in updating patient profiles and performs other duties as assigned.
• Orders and stocks need paperwork and office supplies in all perioperative clerical areas.
• Orders and stocks dietary goods in all perioperative areas.
• Performs other duties as assigned

Skills

Interpersonal skills

Customer service

Medical terminology

Proficient computer skills

Ability to learn software

Experience (1-3 months)

Education

High School Diploma

Job description

Brown University Health is seeking an OR Flow Coordinator to manage the smooth movement of patients, providers, and OR staff through the operating rooms. You will book same-day OR cases, relay messages to physicians, and coordinate scheduling with the OR team.

Under general supervision, you will maintain records, notify teams of changes, dispatch orderlies, and support perioperative clerical functions to ensure efficient patient care.