OR Admin - 0.75 - Days - Operating Room - 2A East @ MV

ech; Mountain View (CA); On-site; USD 51,000 - 76,000; Part time

Job summary

El Camino Health is seeking an OR Admin to serve as the primary front desk contact for the Operating Room department in Mountain View, CA. The role coordinates same-day surgery scheduling with a patient-centric approach, working closely with providers and staff.

Responsibilities include handling calls, managing Epic-based scheduling, and supporting daily operations while maintaining strong communication and organizational skills in a fast-paced healthcare setting.

Qualifications

• High school diploma or equivalent required.
• Minimum three (3) years of administrative experience.
• Healthcare setting experience preferred, OR scheduling experience strongly preferred.
• Proficiency with Microsoft Office and basic computer skills.
• Strong communication and customer service skills.

Responsibilities

• Handle calls throughout the day.
• Coordinate same-day surgery schedule changes using Epic and other hospital systems.
• Maintain up-to-date knowledge of department processes and policies.
• Direct questions to appropriate hospital personnel and management.
• Assist with scheduling add-on procedures and changes to the schedule.
• Maintain office supplies and support daily OR operations.
• Communicate scheduling needs to surgeons and management as needed.

Skills

Customer service

Communication

Teamwork

Analytical thinking

Education

High school diploma or equivalent

Tools

Epic

Microsoft Office

Job description

El Camino Health is committed to hiring, retaining and growing the best and brightest professionals who will carry our mission and vision forward. We are proud of our reputation in the community: One built on compassion, innovation, collaboration and delivering high-quality care. Come join the team that makes this happen.

FTE 0.75

Scheduled Bi-Weekly Hours 60

Work Shift Day: 12 hours

Job Description

The OR Admin serves as the primary point of contact for front desk support for the Operating Room department. The position works in close collaboration with providers, clinical and non-clinical staff to coordinate same-day surgery schedule changes using a customer centric approach and mindset.

Job Responsibilities

• Handle calls throughout the day.
• Maintain an in-depth understanding of work systems such as Epic, to easily maneuver the procedural schedule.
• Keep up-to-date with all changes in the department to help with problem-solving and successful completion of procedures.
• Direct all patient, staff and physician's questions to appropriate hospital personnel and management.
• Clarify with management about policies and procedures to maintain appropriate knowledge and understanding.
• Assist with scheduling of add on procedural cases.
• Update and manage changes to the schedule, such as add-ons and cancellations as assigned.
• Maintain office supply stock i.e. printer paper, markers, pens, pencils, batteries, etc.
• Facilitate surgeon scheduling needs and know when to elevate to the Charge Nurse and/or management when scheduling needs/demands are outside of the norm.
• Under direction of the Charge Nurse and/or management, maintain clear communication around the daily schedule and notify surgeons, their offices and ECH staff of any scheduling conflicts or issues for the day.
• Work in e-Time to assist with staff scheduling by inputting schedules, under direction of management.
• Assist with administrative tasks, as assigned.
• Other duties as assigned by leadership.

Qualifications

• High school diploma or equivalent required.
• Minimum three (3) years of administrative experience.
• Has exhibited leadership qualities by leading process improvement efforts or projects in any of the units supported by this department.
• Previous experience in a healthcare setting, with OR scheduling experience strongly preferred.
• Ability to work with minimum direct supervision.
• Demonstrates clear, courteous and pleasant communication skills with appropriate usage of grammar, pronunciation and tone.
• Excellent organizational and customer service skills.
• Ability to work effectively as a team member under multiple demands and expectations.
• Ability to foster & maintain superior working relationships with co-workers and physicians.
• Positive, open-minded, self-motivated, and focused on continuous improvement.
• Analytical and problem solving skills.
• Ability to learn new processes, procedures and software programs quickly, while demonstrating attention to detail and accuracy.
• Proficiency with Microsoft Office.

License/Certification/Registration Requirements

None

Salary Range:

$36.87 - $55.30 USD Hour

The Physical Requirements and Working Conditions of this job are available. El Camino Health will provide reasonable accommodations to qualified individuals with a disability if that will allow them to perform the essential functions of a job unless doing so creates an undue hardship for the hospital, or causes a direct threat to these individuals or others in the workplace which cannot be eliminated by reasonable accommodation.

An Equal Opportunity Employer:

El Camino Health seeks and values a diverse workforce. The organization is an equal opportunity employer and makes employment decisions on the basis of qualifications and competencies. El Camino Health prohibits discrimination in employment based on race, ancestry, national origin, color, sex, sexual orientation, gender identity, religion, disability, marital status, age, medical condition or any other status protected by law. In addition to state and federal law, El Camino Health also follows all applicable fair and equitable employment policies from the County of Santa Clara.