Optometry Assistant

Mass General Brigham; Weymouth (MA); On-site; USD 24,397 - 34,357; Full time

Job summary

Massachusetts Eye and Ear Infirmary seeks an optometry aide to support patient testing and contact lens instructions under supervision. The role includes front-desk assistance, room setup, and ensuring infection control during exams at 541 Main Street.

You will perform auto-refraction and topography, maintain supply levels, and assist with documentation in EPIC EHR. Excellent communication and teamwork are required for a welcoming patient experience.

Qualifications

• High school diploma or equivalent required.
• 1-2 years Optometry/Ophthalmology experience preferred.
• Proficient in performing eye-related tests and using diagnostic equipment.
• Strong communication and customer service skills.

Responsibilities

• Provide patient testing and instruction, including contact lens training.
• Assist with front desk duties and patient check-in.
• Prepare and sterilize exam rooms and maintain infection control standards.
• Operate diagnostic instruments such as auto-refraction and topography.

Skills

Eye testing

Communication skills

Teamwork

Customer service

Infection control

EHR familiarity

Education

High School Diploma or Equivalent

Tools

EPIC EHR

Job description

Site: Massachusetts Eye and Ear Infirmary

Job Summary

Under the direct supervision of the Practice Manager and Service Director, performs duties of technical assistance/administrative support. Duties include patient testing, contact lens insertion and removal training; as well as assisting with various administrative duties within the Optometry Department.

Essential Functions

• Performs contact lens instruction, including insertion and removal training on patients
• Performs administrative functions, covering front desk, checking in patients, etc.
• Sets up and cleans examination and test rooms according to infection control standards
• Insures that equipment is working properly and notifies appropriate personnel when a problem is identified
• Performs auto-refraction and topography testing
• Maintains adequate supplies of medical/ophthalmic supplies in exam rooms
• Demonstrates the knowledge and skills necessary to provide services appropriate to the age of the patients served in the service
• Sterilization of soft and hard contact lenses in accordance with the infection control standards
• Complies with all state, federal and local regulations and laws governing the performance of this position within this department
• Adheres to all policies and procedures, including confidentiality of patient and employee information, and attends annual in‑service education
• Maintains patient confidentiality at all times, by phone, in discussion and by electronic distribution of information
• Performs other projects as assigned by Manager or physicians
• Adheres to MEE Standards of Behavior
• Demonstrates competency with documentation in EPIC system (EHR)

Qualifications

• Education: High School Diploma or Equivalent required
• Experience: Optometry/Ophthalmology Experience 1‑2 years preferred
• Knowledge, Skills and Abilities:
  • Proficiency in performing various eye‑related tests and using diagnostic equipment
  • Familiarity with electronic health records (EHR) systems is desirable
  • Excellent verbal and written communication skills to interact effectively with patients and colleagues
  • Strong customer service skills to provide a welcoming and compassionate environment for patients
  • Keen attention to detail when recording patient information, performing tests, and assisting with procedures
  • Willingness to work collaboratively in a team‑based healthcare setting

Physical Requirements

• Standing Frequently (34‑66%)
• Walking Frequently (34‑66%)
• Sitting Occasionally (3‑33%)
• Lifting Frequently (34‑66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34‑66%) 20lbs – 35lbs
• Pushing Occasionally (3‑33%)
• Pulling Occasionally (3‑33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34‑66%)
• Stooping Occasionally (3‑33%)
• Kneeling Occasionally (3‑33%)
• Crouching Occasionally (3‑33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34‑66%)
• Gross Manipulation (Handling) Frequently (34‑66%)Fine Manipulation (Fingering) Frequently (34‑66%)
• Feeling Constantly (67‑100%)
• Foot Use Rarely (Less than 2%)
• Vision – Far Constantly (67‑100%)
• Vision – Near Constantly (67‑100%)
• Talking Constantly (67‑100%)
• Hearing Constantly (67‑100%)

Remote Type

Onsite

Work Location

541 Main Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$17.71 – $24.94/Hourly

Grade

3

EEO Statement

5110 Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.