Ophthalmic Assistant Certified

Massachusetts Eye and Ear Infirmary - MEI; Boston (MA); On-site; USD 35,000 - 45,000; Full time

Job summary

A healthcare institution in Boston seeks an enthusiastic Ophthalmic Assistant to support patient flow and perform essential testing. The role requires a High School Diploma and COA certification, with a preference for candidates having up to 1 year of experience. Responsibilities include preparing patients for diagnostics, recording histories, and ensuring adherence to infection control policies. Strong communication skills and proficiency in Microsoft Office Suite are essential to deliver outstanding patient care in a fast-paced environment.

Qualifications

• High School Diploma or Equivalent required.
• Certified Ophthalmic Assistant [COA] required.
• Experience in a supervised setting as an ophthalmic assistant 0-1 year preferred.

Responsibilities

• Prepares patients for diagnostic testing.
• Records patient history and chief eye complaint.
• Maintains a smooth flow of patients to the physician.

Skills

Knowledge of medical terminology

Strong patient/customer service skills

Proficient in Microsoft Office Suite

Adobe Acrobat DC

Excellent problem solving skills

Education

High School Diploma or Equivalent

Certified Ophthalmic Assistant [COA]

Job description

Under the direct supervision of the Director of Clinical Operations, Clinical Manager and service lead technicians, assists in the processing of patients by performing ophthalmic technical support services, maintains exam rooms equipment and supplies.

Essential Functions

• Prepares patients for diagnostic testing.
• Recording patient history and chief eye complaint.
• Maintains a smooth flow of patients to the physician altering test sequence as required.
• Performs color vision testing and glare/brightness testing
• Implements infection control policies and procedures.
• Records and updates current eye medications and eye history/medical history in the patient's health record
• Serves and protects the healthcare community by adhering to professional standards, policies and procedures, federal, state, and local requirements, and JCAHO standards.

Education

High School Diploma or Equivalent required

Licenses and Credentials

Certified Ophthalmic Assistant [COA] - Joint Commission on Allied Health Personnel in Ophthalmology required

Experience

Experience in a supervised setting as an ophthalmic assistant 0-1 year preferred

Knowledge, Skills and Abilities

• Knowledge of medical terminology.
• Strong patient/customer service skills.
• Ability to receive and comprehend instructions verbally and/or in writing.
• Adjusting actions in relation to others' actions.
• Ability to maintain motivation to achieve goals while dealing with challenges.
• Excellent problem solving skills.
• Proficient in Microsoft Office Suite and Adobe Acrobat DC.

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.