Optometric Technician: Support Doctor & Patient Experience

eyecarecenter, OD, PA; New Bern (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Full Benefits Package - Medical,Vision

401k + Employer Matching

Paid Time Off (PTO) and Holidays

Paid Maternity Leave

Competitive Base Pay

Employee Discounts

Job summary

Clarkson Eyecare in New Bern, NC is seeking an Optometric Technician (Doctor's Assistant) to support exam flow and patient care. You will assist the doctor with preliminary testing, verify insurances, and ensure smooth communication with patients and staff.

The role requires strong customer service, basic computer skills, and a commitment to HIPAA-compliant operations while supporting a world-class patient experience.

Qualifications

• High school diploma or GED required.
• Basic computer skills.
• Strong customer service skills.
• Willingness to learn and grow.
• Favorable result on background check.

Responsibilities

• Facilitate patient flow and coordinate patient movement.
• Assist the doctor in preliminary testing and procedures.
• Verify medical and vision insurances.
• Communicate effectively with patients, doctors, and managers.
• Answer inquiries via phone, email, and in person.

Skills

Customer service

Communication

Computer literacy

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Clarkson Eyecare in New Bern, NC is seeking an Optometric Technician (Doctor's Assistant) to support exam flow and patient care. You will assist the doctor with preliminary testing, verify insurances, and ensure smooth communication with patients and staff.

The role requires strong customer service, basic computer skills, and a commitment to HIPAA-compliant operations while supporting a world-class patient experience.