Optometric Technician: Patient Care & Pre-Testing Pro

joinaegvision; Portland (TN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401(k) with Match

Medical/Dental/Vision/Life/STD/LTD

Employee Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Job summary

AEG is seeking an Optometric Technician to support doctors, help with pre-testing, education, and scheduling for a high‑quality patient experience.

Join a team that values leadership development, collaboration, and continuous learning while providing essential eye care services. This full‑time role includes comprehensive benefits and opportunities for growth inside a community-focused practice.

Qualifications

• Experience evaluating patients for eye exams and dispensing eye exam medications.
• Familiarity with medical terms associated with eye treatment.
• Experience maintaining patients’ records / files per HIPAA regulations.
• Demonstrated ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills to effectively and professionally collaborate with co-workers and patients.

Responsibilities

• Perform preliminary evaluations of patients prior to exam by the Optometrist, such as dilation, topicals, diagnostic medications, Optomap, auto reflector, visual acuity, etc.
• Records and maintain patient records / files in compliance with company, federal, and state policies (HIPAA).
• Responds to patient telephone inquiries regarding medication, treatment, problems referring to the Optometrist as necessary.
• May be required to perform diagnostic testing using specialty equipment (OCT, Visual Field, Pachymetry, Retinal Camera, etc.).
• Ensures that maximum schedule utilization occurs through pre-appointment confirmation, daily appointment confirmation, contacting patients from recall listings, contacting no-shows or canceled patients to reschedule.
• Performs contact lens insertion and removal classes (I&R) and manages the contact lens trial inventory, check-in and take contact lens orders in person or by phone.
• Performs end-of-day responsibilities to include opti-schedule wrap-up, end-of-day checklist, etc.
• Cleans and organizes frame boards, displays, mirrors, work bench, office area, maintaining overall cleanliness and visual appeal of the practice.
• May be asked to act as a scribe for the Optometrist or perform refractions.
• Performs other duties within the practice as requested.

Skills

Eye care experience

Communication skills

HIPAA knowledge

Team collaboration

Education

High School Diploma or GED

Tools

MS Office

Windows OS

Job description

AEG is seeking an Optometric Technician to support doctors, help with pre-testing, education, and scheduling for a high‑quality patient experience.

Join a team that values leadership development, collaboration, and continuous learning while providing essential eye care services. This full‑time role includes comprehensive benefits and opportunities for growth inside a community-focused practice.