Optometric Technician I - Frontline Eye Care Pro

Nittany Eye Associates, Ltd.; State College (Centre County); Hybrid; USD 32,000 - 52,000; Full time

Job summary

Nittany Eye Associates, Ltd. seeks an Optometric Technician I to support the optometrist in delivering high-quality patient care across our network of locations. The role includes pre-screening, gathering medical histories, and facilitating a flawless patient experience.

You will communicate with doctors, staff, and patients, educate on insurance benefits, and assist with billing and documentation, while staying flexible to cover multiple site locations as needed.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication skills a must.
• Strong ability to multi-task and manage time effectively.
• Well-organized with attention to detail and accuracy.
• Strong problem-solving skills and willingness to learn.

Responsibilities

• Pre-screen patients before they see the optometrist and assist with diagnostic tests.
• Gather patient medical history and coordinate with doctors and staff.
• Answer phone calls, greet patients, and schedule appointments.
• Educate patients on insurance coverage and vision benefits.
• Train patients on contact lens use and care.
• Obtain insurance authorizations and verify benefits.
• Post charges for exam fees, co-pays, and products sold.
• Document exams and procedures accurately as performed by the doctor.
• Coordinate patient scheduling and monitor patient flow.

Skills

Customer service

Communication

Multi-tasking

Time management

Organizational skills

Attention to detail

Problem solving

Team player

Self-improvement mindset

Education

High school diploma or equivalent

Tools

Electronic Medical Records (EMR) experience

Job description

Nittany Eye Associates, Ltd. seeks an Optometric Technician I to support the optometrist in delivering high-quality patient care across our network of locations. The role includes pre-screening, gathering medical histories, and facilitating a flawless patient experience.

You will communicate with doctors, staff, and patients, educate on insurance benefits, and assist with billing and documentation, while staying flexible to cover multiple site locations as needed.