Optometric Technician I: Elevate Patient Eye Care & Prep

Nittany Eye Associates, Ltd.; State College, Northern (Centre County, KY); Hybrid; USD 34,000 - 52,000; Full time

Job summary

Nittany Eye Associates, Ltd. seeks an Optometric Technician I to support the optometrist and deliver exceptional patient care across our Windmere location and other sites in State College.

You will perform pre-screening, conduct diagnostic tests, manage patient records, schedule appointments, and assist with insurance and billing. The ideal candidate has 1+ year experience and a strong customer service ethic.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• 1+ years of experience preferred.
• Experience with EMR systems preferred.
• Flexible to accommodate schedule changes.

Responsibilities

• Pre-screen patients before they see the optometrist and perform diagnostic tests.
• Gather patient medical history and communicate with doctors, staff and patients.
• Answer phone calls, greet patients and schedule appointments.
• Educate patients on insurance coverage and vision benefits.
• Train patients on proper contact lens use and care.
• Obtain insurance authorizations and verify benefits.
• Post charges for exam fees, co-pays, and products sold.
• Assist team to reach individual and team goals.
• Document optometry exams and procedures as performed by the doctor.
• List diagnoses, symptoms and follow-up instructions as directed.
• Coordinate patient scheduling and monitor patient flow.

Skills

Customer service

Communication

Multitasking

Time management

Attention to detail

Problem solving

Numeracy

Team player

Education

High school diploma or equivalent

Optometric Technician certification (preferred)

Tools

EMR systems

Job description

Nittany Eye Associates, Ltd. seeks an Optometric Technician I to support the optometrist and deliver exceptional patient care across our Windmere location and other sites in State College.

You will perform pre-screening, conduct diagnostic tests, manage patient records, schedule appointments, and assist with insurance and billing. The ideal candidate has 1+ year experience and a strong customer service ethic.