Optometric Technician — Eye-Testing & Patient Experience Pro

EyeCare Associates; Cary (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

EyeCare Partners in Cary, NC is seeking an Optometric Technician to support ophthalmologists in delivering a world-class Total Patient Experience. You will perform initial testing and operate optical equipment to prepare patients for exams.The role requires strong patient interaction, reliability, and the ability to follow HIPAA and office policies. Proficiency with common office software and a high school diploma are preferred; ophthalmic experience is a plus.

Qualifications

• High school diploma or GED required.
• Minimum 1 year interacting with customers/patients.
• Able to pass a background check and provide identity/work authorization.

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Comply with all company policies and procedures including HIPAA
• Practice urgency at all times placing value on a patient’s time, as well as the doctor’s time and schedule
• Operate manual lensometer, auto-lensometer, autorefractor/keratometer, retinal camera, visual field, GDX or OCT
• Follow scripting for testing equipment (photos, visual fields, visual activity, etc.)
• Clean all examination equipment including tonometer tip
• Ability to interact with all levels of employees in a courteous, professional manner at all time
• General office duties and cleaning to be assigned by manager
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Commitment to work hours that meet the needs of the business which may include weekends, schedule changes or an extended schedule

Skills

Customer service

Patient interaction

Adaptability

Education

High school diploma or GED

Tools

Microsoft Excel

Word

PowerPoint

Outlook

Job description

EyeCare Partners in Cary, NC is seeking an Optometric Technician to support ophthalmologists in delivering a world-class Total Patient Experience. You will perform initial testing and operate optical equipment to prepare patients for exams.The role requires strong patient interaction, reliability, and the ability to follow HIPAA and office policies. Proficiency with common office software and a high school diploma are preferred; ophthalmic experience is a plus.