Optometric Technician: Elevate Eye Exams & Patient Care

LensCrafters; Raleigh (NC); On-site; USD 32,000 - 52,000; Full time

Job summary

LensCrafters in Raleigh, NC is seeking a full-time Optometric Technician to support doctors and staff. You will deliver high-quality eye care by assisting during exams, capturing patient history, and preparing patients for testing.

You will greet patients, handle records with HIPAA compliance, manage contact lens inventory, and help ensure a smooth patient experience from check-in through follow-up.

Qualifications

• High School graduate or equivalent.
• Minimum of one year strong customer service skills (internal/external).
• Leadership skills.
• Strong communicator and listener.
• Problem solving ability.
• Organization skills.
• Strong interpersonal skills.
• Ability to assess priorities, address multiple tasks and deadlines in fast-paced environment.
• Ability to work autonomously.
• Knowledge of office environment.
• Strong basic math skills.

Responsibilities

• Greet patients promptly with a smile.
• Assist the optometrist in eye examinations and prepare patients.
• Review prescriptions and patient information with care.
• Handle and file patient records in a HIPAA-compliant manner.
• Maintain inventory of supplies and contact lenses.
• Support retention and examination scheduling when needed.

Skills

Customer service

Communication

Leadership

Organization

Problem solving

Autonomy

Teamwork

Education

High school diploma or equivalent

Tools

CIAO system

Job description

LensCrafters in Raleigh, NC is seeking a full-time Optometric Technician to support doctors and staff. You will deliver high-quality eye care by assisting during exams, capturing patient history, and preparing patients for testing.

You will greet patients, handle records with HIPAA compliance, manage contact lens inventory, and help ensure a smooth patient experience from check-in through follow-up.