Optometric Technician

Cascadia Eye Care; Lake Oswego (OR); On-site; USD 32,000 - 46,000; Full time

Job summary

Cascadia Eye Care in Lake Oswego, OR is seeking an Optometric Technician I to support our clinicians and deliver a seamless patient experience. You’ll assist with pre-screening, tests, and patient education, while helping schedule follow-ups and verify benefits.

The role emphasizes strong communication, reliability, and teamwork in a fast-paced optometry setting. Prior customer service is valued; optometric experience is a plus but not required.

Qualifications

• 1+ year of customer service experience (optometric experience preferred).
• Strong communication with patients and team members.
• Excellent organizational and time-management abilities.
• Team-oriented with a proactive learning attitude.
• Detail-oriented with accurate documentation of exams.

Responsibilities

• Assist optometrists from pre-screening to post-exam follow-up.
• Perform diagnostic tests and gather patient histories.
• Educate patients about vision benefits and contact lens training.
• Coordinate appointments, insurance verification, and scheduling.
• Maintain smooth patient flow and accurate chart documentation.

Skills

Customer service

Communication

Organization

Teamwork

Attention to detail

Job description

Cascadia Eye Care, 17777 LOWER BOONES FERRY RD, Lake Oswego, Oregon, United States of America

Job Description

Are you passionate about eye care and making a real difference in patients' lives? Join our team as an Optometric Technician I and help provide top-tier care while creating a seamless patient experience. This is your opportunity to work alongside skilled optometrists, develop your technical expertise, and become part of a team that truly values both eyes and the people behind them!

What You’ll Do:

• Assist optometrists in delivering outstanding patient care, from pre-screening to post-exam follow-up
• Perform diagnostic tests, gather patient medical histories, and assist in educating patients about their vision benefits
• Guide patients in contact lens training, insurance verification, and scheduling their next visit
• Ensure smooth patient flow by coordinating appointments and managing office communications
• Work closely with your team to meet individual and collective goals for optimal patient care and satisfaction

What We’re Looking For:

• 1+ year of experience in customer service (optometric experience preferred but not required!)
• Excellent communication skills, both verbal and written, with the ability to educate and connect with patients
• Strong organizational and time management abilities—you’ll be multitasking in a fast-paced environment
• Team-oriented with a passion for self-improvement and a desire to learn new skills
• Detail-focused and capable of documenting patient exams and procedures with accuracy
• Flexibility to accommodate changing schedules as needed and a proactive attitude toward team success

Why You’ll Love Working Here:

• Opportunities for growth – Whether you're looking to expand your clinical skills or move into leadership, there’s room for you to grow and advance.
• Comprehensive training – We’ll equip you with the skills to succeed, even if you’re new to optometry!
• A dynamic team environment where your contributions matter and your growth is supported.
• Great benefits and a positive work-life balance to ensure you thrive both professionally and personally.

If you're excited about working in a collaborative environment, advancing your skills in eye care, and providing excellent service to patients, we want to hear from you!

Cascadia Eye Care, 17777 LOWER BOONES FERRY RD, Lake Oswego, Oregon, United States of America