Optometric Technician

Keplr Vision; Tumwater (WA); On-site; USD 36,000 - 48,000; Full time

Job summary

Vision Health in Tumwater, WA is seeking an Optometric Technician I to support clinicians and enhance the patient experience. You will assist with pre-screening, testing, and post-exam follow-ups while educating patients about vision benefits.

You'll work in a collaborative team, handling scheduling, insurance verification, and contact lens training, with opportunities to grow clinically and professionally in a patient-focused environment.

Qualifications

• 1+ year of customer service experience (optometric experience preferred but not required).
• Strong communication and interpersonal skills to educate and connect with patients.
• Excellent organizational and time management abilities in a fast-paced setting.

Responsibilities

• Assist optometrists with patient care from pre-screening to post-exam follow-up.
• Perform diagnostic tests and gather patient medical histories; educate patients on vision benefits.
• Guide patients in contact lens training, verify insurance, and schedule visits.
• Coordinate appointments and office communications to ensure smooth patient flow.
• Collaborate with the team to meet individual and group goals for patient satisfaction.

Skills

Customer service

Communication

Organizational skills

Team oriented

Attention to detail

Flexibility

Education

No degree required

Job description

Vision Health, 5164 Capitol BLVD SE, Tumwater, Washington, United States of America

Job Description

Are you passionate about eye care and making a real difference in patients' lives? Join our team as an Optometric Technician I and help provide top-tier care while creating a seamless patient experience. This is your opportunity to work alongside skilled optometrists, develop your technical expertise, and become part of a team that truly values both eyes and the people behind them!

What You’ll Do:

• Assist optometrists in delivering outstanding patient care, from pre-screening to post-exam follow-up
• Perform diagnostic tests, gather patient medical histories, and assist in educating patients about their vision benefits
• Guide patients in contact lens training, insurance verification, and scheduling their next visit
• Ensure smooth patient flow by coordinating appointments and managing office communications
• Work closely with your team to meet individual and collective goals for optimal patient care and satisfaction

What We’re Looking For:

• 1+ year of experience in customer service (optometric experience preferred but not required)
• Excellent communication skills, both verbal and written, with the ability to educate and connect with patients
• Strong organizational and time management abilities—you’ll be multitasking in a fast-paced environment
• Team-oriented with a passion for self-improvement and a desire to learn new skills
• Detail-focused and capable of documenting patient exams and procedures with accuracy
• Flexibility to accommodate changing schedules as needed and a proactive attitude toward team success

Why You’ll Love Working Here:

• Opportunities for growth – Whether you're looking to expand your clinical skills or move into leadership, there’s room for you to grow and advance.
• Comprehensive training – We’ll equip you with the skills to succeed, even if you’re new to optometry!
• A dynamic team environment where your contributions matter and your growth is supported.
• Great benefits and a positive work-life balance to ensure you thrive both professionally and personally.