Optometric Assistant: Front Desk & Exam Support

VisionWorks; Roslyn (PA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

And more!

Job summary

Visionworks is seeking a Clinical Specialist/Optometric Assistant in the United States to be the face of our exam practice, guiding patients through preliminary testing and connecting them with eye care products and services. You will maintain patient records and assist the OD, ensuring a smooth transition from doctor to sales floor while educating customers on suitable products.

In this role you will support day-to-day exam lane operations, including restocking inventory, cleaning equipment,

Qualifications

• Related customer or patient experience preferred, but not necessary.

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Skills

Customer service

Education

HS Diploma

Job description

Visionworks is seeking a Clinical Specialist/Optometric Assistant in the United States to be the face of our exam practice, guiding patients through preliminary testing and connecting them with eye care products and services. You will maintain patient records and assist the OD, ensuring a smooth transition from doctor to sales floor while educating customers on suitable products.

In this role you will support day-to-day exam lane operations, including restocking inventory, cleaning equipment,