Optometric Assistant

Vetted Solutions; Medford (MA); On-site; USD 38,000 - 47,000; Full time

Job summary

Vetted Solutions is seeking a Front Desk/Optometric Assistant in Medford, MA. The role combines administrative and clinical duties, including front desk management, patient pre-tests, and support during eye exams.

You will perform tasks such as scheduling, benefits verification, and basic optical calculations, while ensuring smooth patient flow and accurate records in a patient management system.

Qualifications

• Strong communication with patients and staff
• Proficiency with computer programs and patient management software
• Ability to perform basic math and optical calculations
• Good reasoning skills to follow instructions and solve problems

Responsibilities

• Answer phones and schedule appointments at the front desk
• Verify patient benefits and check in/out patients
• Assist with pre-tests: case history, tonometry, autorefractor, VA tests
• Perform diagnostic services: retinal photography, OCT, topography, visual fields
• Assist with contact lens fittings and aid doctors during exams
• Keep exam rooms clean and well-equipped

Skills

Communication skills

Computer skills

Math skills

Reasoning skills

Education

Associate degree or relevant experience preferred

Tools

Patient management software

Job description

Role: Front Desk/Optometric Assistant, responsible for both administrative and clinical duties.

Key Responsibilities

• Manage the front desk by answering phones, scheduling appointments, verifying patient benefits, checking in/out patients, and confirming appointments.
• Handle patient records, collect payments, and assist with patient pre-tests such as case history, tonometry, autorefractor, and visual acuity assessments.
• Perform diagnostic services like retinal photography, OCT, topography, and visual field tests as ordered by the doctor.
• Assist with contact lens fittings, instruct new wearers, and support the doctor during exams.
• Ensure exam rooms are clean and properly equipped, and review contact lens agreements.

Qualifications & Skills

• Strong communication skills to interact effectively with patients and staff.
• Proficiency with computer programs and patient management software.
• Ability to perform basic math and optical calculations.
• Good reasoning skills to follow instructions and solve problems.
• Educational background of an associate’s degree or relevant experience preferred.