Doctor's Assistant

eyecarecenter, OD, PA; Charlotte (NC); On-site; USD 35,000 - 45,000; Full time

Job summary

eyecarecenter, OD, PA in Charlotte, NC is looking for an Optometric Technician. This role is crucial in delivering a Total Patient Experience by assisting with initial patient tests and using various optical equipment. Ideal candidates should have previous medical office experience and a high school diploma.

The position involves operating testing equipment, maintaining work environments, and requires commitment to working flexible hours when needed.

Qualifications

• Previous medical office experience preferred, with strong ophthalmic exposure.
• Minimum of 1+ years in customer/patient interactions or equivalent.
• Favorable background check results required by the state.

Responsibilities

• Execute Total Patient Experience, ensuring strong patient support.
• Operate various optical testing equipment efficiently.
• Maintain a clean and organized workspace and equipment.

Skills

Customer interaction

Optical equipment operation

Microsoft Excel

Team collaboration

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft PowerPoint

Outlook

Job description

Summary

An Optometric Technician is a valuable asset to an optometrist as they assist in providing a world class Total Patient Experience. This team member is able to handle a wide range of duties while using optical equipment to perform the initial testing needed to prepare a patient for an exam with an Optometrist.

Essential Duties and Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Comply with all company policies and procedures including HIPAA
• Practice urgency at all times placing value on a patient's time, as well as the doctor's time and schedule
• Operate manual lensometer, auto-lensometer, autorefractor/keratometer, retinal camera, visual field, GDX or OCT
• Follow scripting for testing equipment (photos, visual fields, visual activity, etc.)
• Clean all examination equipment including tonometer tip
• Ability to interact with all levels of employees in a courteous, professional manner at all time
• General office duties and cleaning to be assigned by manager
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Commitment to work hours that meet the needs of the business which may include weekends, schedule changes or an extended schedule

Qualifications

• Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
• Favorable result on background check as required by state
• Must be able to provide proof of identity and right to work in the United States

Education and/or Experience

• High school diploma or GED required.

Licenses and Credentials

• None

Systems and Technology

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

Location

• Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities

Physical Requirements

This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.