Options Trade Support Specialist

Group One Trading; New York (NY); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

401(k) matching

Medical, dental, vision

Generous vacation

Parental leave

Flexible spending accounts

Job summary

Group One Trading is seeking a hands-on Trade Support Associate for our New York office. You will work closely with traders and other departments, providing real-time support for options trading and our proprietary software.

The role emphasizes problem solving, effective communication, and a proactive, self-driven mindset to maintain smooth trading operations and customer service during the trading day.

Qualifications

• A college or university degree and/or 1-2 years of relevant work experience.
• Ability to learn proprietary support tools and trading software.

Responsibilities

• Support options traders and monitor real-time trading issues.
• Verify trade accuracy and investigate discrepancies.
• Assist with trade allocations, corrections, and position adjustments.
• Collaborate with technology teams to troubleshoot platform issues.
• Escalate production issues affecting trading systems or connectivity.
• Mentor interns and promote team engagement.

Skills

Interpersonal skills

Leadership

Problem solving

Communication

Collaboration

Self-driven

Mentoring interns

Tradeability know-how

Education

Bachelor's degree

Tools

Trading software

Reporting tools

Job description

Group One Trading is seeking a hands-on Trade Support Associate for our New York office. You will work closely with traders and other departments, providing real-time support for options trading and our proprietary software.

The role emphasizes problem solving, effective communication, and a proactive, self-driven mindset to maintain smooth trading operations and customer service during the trading day.