Optician - Wayne

Valley Health Systems, Inc.; Wayne (WV); On-site; USD 36,000 - 52,000; Full time

Job summary

Valley Health Systems, Inc. is seeking a dispensing optician to fit eyeglasses and contact lenses based on prescriptions from ophthalmologists or optometrists.

The role involves taking measurements, assisting customers with lens options, coordinating with lab technicians, and ensuring accurate dispensing. Strong customer service, communication, and confidentiality are essential in this healthcare setting.

Qualifications

• High school diploma or GED required.
• Strong customer service and communication skills.
• Ability to explain eye care products and services to customers.
• HIPAA awareness and ability to maintain confidentiality in a health care setting.

Responsibilities

• Interpret prescriptions from ophthalmologists or optometrists.
• Measure pupillary distance and segment height for lenses.
• Assist customers in selecting eyeglasses and lens treatments.
• Create work orders for lab technicians to ensure correct lenses are produced.
• Verify glasses and notify patients when dispensing.
• Adjust glasses for proper fit and repair broken frames.
• Educate customers on eyeglass and contact lens care.
• Track orders, prescriptions, and inventory.
• Calculate insurance co-pays based on eligibility.

Skills

Customer care

Sales skills

Communication skills

Problem solving

Education

High school diploma or GED

Job description

Job Summary

Dispensing opticians fit eyeglasses and contact lenses, following prescriptions written by ophthalmologists or optometrists.

Essential Duties and Responsibilities

• Interpretation of prescriptions written by ophthalmologists and optometrists.
• Collection of eye measurements including pupillary distance and segment height for progressive and bifocal lenses.
• Helping clients select eyeglasses and lens treatments including tints and coatings.
• Creating work orders for lab technicians to ensure delivery of the proper lenses.
• Verify glasses and notify patients for dispensing.
• Adjusting glasses to ensure a proper fit.
• Repairing broken frames.
• Educating clients on proper eyeglass and contact lens care.
• Keeping track of orders, prescriptions, and inventory.
• Calculate insurance co-pays based on insurance eligibility.
• Maintain displays of optical merchandise.
• Maintain compliance with the organization’s confidentiality policy in accordance to the Health Insurance Portability and Accountability Act (HIPAA).
• Perform other duties as assigned.

Education and/or Work Experience Requirements

• High school graduate/GED
• Must believe in health care with dignity for all
• A strong commitment to customer care and confidence in dealing with people
• Sales skills and the ability to inspire customer loyalty
• Ability to communicate with people and understand their problems.
• Proficiency in language and grammar

Physical Requirements/Working Conditions

• Position requires manual dexterity for operating standard office equipment.
• Hearing must be within range of normal human conversation.
• Position requires attention to detail to ensure patients receive the correct optical items.
• Position functions within a normal office environment.

Monday - Thursday 7:30 - 6