Optician: Patient-Focused Eyewear Pro

EYES on 45th; Fargo (ND); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Benefits available

Job summary

Eyes on 45th in Fargo, ND, seeks an experienced Optician to help patients select eyewear and provide exceptional care. You will work with patients, optometrists, and staff to ensure accurate measurements, frame fitting, and smooth orders.

The role emphasizes patient experience, insurance verification/acclaims, and a friendly, professional in-day schedule with no evenings or weekends. Compensation ranges from $22–$25 per hour based on experience.

Qualifications

• Previous optician or comparable optical experience is required.
• Strong knowledge of frames, lenses, lens options, and optical measurements.
• Experience with vision insurance verification and claims.
• Excellent communication and customer service skills.
• Confidence discussing eyewear options and helping patients make purchasing decisions.
• Ability to accurately measure, adjust, and repair eyewear.
• Knowledge of optical terminology and basic eye-care practices.
• Strong attention to detail and organizational skills.
• Ability to work effectively in a busy optometric practice.
• Professional, dependable, and patient-focused approach.
• Ability to work collaboratively with optometrists and other team members.
• Pride in providing personalized service and taking care of patients.
• Lens cutting and edging experience is a plus, but not required.

Responsibilities

• Help patients select eyeglass frames and lenses based on their prescription, lifestyle, needs, and personal style.
• Explain lens options, coatings, materials, and other eyewear features.
• Take accurate optical measurements.
• Ensure proper frame and lens fit.
• Adjust and repair eyeglasses for comfort and proper fit.
• Assist patients with eyewear purchasing decisions.
• Verify vision insurance benefits.
• Submit and follow up on vision insurance claims.
• Process eyewear orders and maintain accurate records.
• Answer phones and schedule patient appointments.
• Check patients in and provide front-desk support as needed.
• Maintain accurate prescription, order, insurance, and payment information.
• Work closely with optometrists and staff to create an excellent patient experience.
• Help maintain an organized and professional optical environment.

Skills

Optical knowledge

Customer service

Communication skills

Sales ability

Team collaboration

Attention to detail

Tools

Vision insurance verification

Job description

Eyes on 45th in Fargo, ND, seeks an experienced Optician to help patients select eyewear and provide exceptional care. You will work with patients, optometrists, and staff to ensure accurate measurements, frame fitting, and smooth orders.

The role emphasizes patient experience, insurance verification/acclaims, and a friendly, professional in-day schedule with no evenings or weekends. Compensation ranges from $22–$25 per hour based on experience.