Optician – Optical Sales & Patient Care

EYES on 45th; Fargo (ND); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Benefits available

Job summary

Eyes on 45th in Fargo, ND, seeks an experienced Optician to help patients select eyewear and provide exceptional care. You will work with patients, optometrists, and staff to ensure accurate measurements, frame fitting, and smooth orders.

The role emphasizes patient experience, insurance verification/acclaims, and a friendly, professional in-day schedule with no evenings or weekends. Compensation ranges from $22–$25 per hour based on experience.

Qualifications

• Previous optician or comparable optical experience is required.
• Strong knowledge of frames, lenses, lens options, and optical measurements.
• Experience with vision insurance verification and claims.
• Excellent communication and customer service skills.
• Confidence discussing eyewear options and helping patients make purchasing decisions.
• Ability to accurately measure, adjust, and repair eyewear.
• Knowledge of optical terminology and basic eye-care practices.
• Strong attention to detail and organizational skills.
• Ability to work effectively in a busy optometric practice.
• Professional, dependable, and patient-focused approach.
• Ability to work collaboratively with optometrists and other team members.
• Pride in providing personalized service and taking care of patients.
• Lens cutting and edging experience is a plus, but not required.

Responsibilities

• Help patients select eyeglass frames and lenses based on their prescription, lifestyle, needs, and personal style.
• Explain lens options, coatings, materials, and other eyewear features.
• Take accurate optical measurements.
• Ensure proper frame and lens fit.
• Adjust and repair eyeglasses for comfort and proper fit.
• Assist patients with eyewear purchasing decisions.
• Verify vision insurance benefits.
• Submit and follow up on vision insurance claims.
• Process eyewear orders and maintain accurate records.
• Answer phones and schedule patient appointments.
• Check patients in and provide front-desk support as needed.
• Maintain accurate prescription, order, insurance, and payment information.
• Work closely with optometrists and staff to create an excellent patient experience.
• Help maintain an organized and professional optical environment.

Skills

Optical knowledge

Customer service

Communication skills

Sales ability

Team collaboration

Attention to detail

Tools

Vision insurance verification

Job description

Optician – Optical Sales & Patient Care

Eyes on 45th is looking for an experienced Optician to join our team! If you have strong optical knowledge, enjoy helping patients find the right eyewear, and take pride in providing excellent patient care, we'd love to hear from you.

Pay: $22–$25 per hour, based on experience

A Great Schedule That Leaves Room for Life

• No evenings
• No weekends
• Early close on Fridays
• Professional, patient-focused work environment
• Competitive pay based on experience
• Benefits available and negotiable based on the needs of the successful candidate

We're looking for someone who has previous optical experience and can confidently work with patients throughout the eyewear selection and purchasing process. You'll play an important role in helping patients choose frames and lenses that meet their prescription, lifestyle, and personal preferences while ensuring a positive experience from start to finish.

What You'll Do

As an Optician, you'll work closely with patients, optometrists, and our team to provide quality eyewear and exceptional patient care.

Your responsibilities will include:

• Help patients select eyeglass frames and lenses based on their prescription, lifestyle, needs, and personal style
• Explain lens options, coatings, materials, and other eyewear features
• Take accurate optical measurements
• Ensure proper frame and lens fit
• Adjust and repair eyeglasses for comfort and proper fit
• Assist patients with eyewear purchasing decisions
• Verify vision and medical insurance benefits
• Clearly explain insurance coverage, benefits, and out-of-pocket costs
• Submit and follow up on vision insurance claims
• Process eyewear orders and maintain accurate records
• Answer phones and schedule patient appointments
• Check patients in and provide front-desk support as needed
• Maintain accurate prescription, order, insurance, and payment information
• Work closely with our optometrists and staff to create an excellent patient experience
• Help maintain an organized and professional optical environment

What We're Looking For

Previous optician or comparable optical experience is required.

The ideal candidate will have:

• Strong knowledge of frames, lenses, lens options, and optical measurements
• Experience with vision insurance verification and claims
• Excellent communication and customer service skills
• Confidence discussing eyewear options and helping patients make purchasing decisions
• Ability to accurately measure, adjust, and repair eyewear
• Knowledge of optical terminology and basic eye-care practices
• Strong attention to detail and organizational skills
• Ability to work effectively in a busy optometric practice
• Professional, dependable, and patient-focused approach
• Ability to work collaboratively with optometrists and other team members
• Pride in providing personalized service and taking care of patients

Lens cutting and edging experience is a plus, but not required.

Compensation & Benefits

$22–$25 per hour, based on experience

We recognize that experienced optical professionals bring valuable skills and knowledge to a practice. Compensation will be based on your experience, optical knowledge, and what you can bring to our team.

Benefits are available and negotiable based on the needs of the successful candidate.

Your Schedule Matters

One of the biggest benefits of this position is the schedule:

NO EVENINGS
NO WEEKENDS
EARLY CLOSE ON FRIDAYS

Enjoy a predictable daytime schedule that allows you to build a rewarding career while still having time for your life outside of work.

Why Join Eyes on 45th?

At Eyes on 45th, we believe experienced optical professionals should be valued for their knowledge, skills, and ability to take great care of patients.

You’ll have the opportunity to:

• Use your optical experience every day
• Build relationships with patients
• Help people find eyewear they’ll feel confident wearing
• Work alongside an experienced eye-care team
• Be part of a professional, patient-focused practice
• Enjoy a no-evening, no-weekend schedule
• Earn $22–$25 per hour based on experience