Optician Front Desk

MACIAS EYE MEDICAL CENTERS; Fontana (CA); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

Benefits/Perks

Competitive Compensation

Great Work Environment

Career Advancement Opportunities

Job summary

An eye care center in California is seeking an Optician to join their team. As an Optician, you will engage with patients to understand their eyewear needs, assist in selecting frames and contact lenses, and explain insurance details. The ideal candidate should possess strong communication and customer service skills, hold a state license, and be Spanish speaking. This role emphasizes adherence to HIPPA regulations and delivering exceptional patient care. Competitive compensation and employee benefits are provided.

Qualifications

• Previous optician/front desk experience required.
• License with the state is necessary.
• Strong understanding of HIPPA regulations.
• Strong understanding of HIPAA
• Strong customer service skills
• SPANISH SPEAKING REQUIRED

Responsibilities

• Meet and talk with patients to learn their needs for eyewear.
• Make suggestions on frames, and assist patients in choosing the best option.
• Prepare specific orders for the ophthalmic lab.
• Take facial measurements to ensure a perfect frame fit
• Prepare specific orders for the ophthalmic lab
• Explain pricing, insurance, and payment options to the patient thoroughly
• Operate under all HIPAA and confidentiality regulations

Skills

Customer service skills

Communication skills

Interpersonal skills

Spanish speaking

Spanish language

Education

State Optician license

Job description

Benefits

• Employee discounts
• Paid time off
• Benefits/Perks
• Competitive Compensation
• Great Work Environment
• Career Advancement Opportunities

Job Summary

We are seeking an Optician to join our team! As an Optician, you will speak with patients to learn about their lifestyle and needs, take facial measurements, and help them pick out eyewear and contact lenses based on their specific requirements. You will also help them learn about their new products, explain pricing and insurance coverage, and follow all HIPPA and confidentiality regulations closely. The ideal candidate has exceptional customer service skills, strong communication and interpersonal skills, and in-depth knowledge of the inner workings of an optometrist’s office.

Responsibilities

• Meet and talk with patients to learn their needs for eyewear
• Answer phones and make appointments/recalls
• Make suggestions on frames, and assist patients in choosing the best option for them
• Take facial measurements to ensure a perfect frame fit
• Prepare specific orders for the ophthalmic lab
• Explain pricing, insurance, and payment options to the patient thoroughly
• Operate under all HIPPA and confidentiality regulations

Qualifications

• Previous optician/front desk experience required
• License with the state
• Strong communication and interpersonal skills
• Strong understanding of HIPPA
• Strong customer service skills
• SPANISH SPEAKING REQUIRED