Optician: Frame & Lens Specialist with Patient Care

CUSTOM EYES OPTOMETRY; Costa Mesa (CA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

IRA matching

Employee discounts

Health insurance

Paid time off

Dental insurance

Profit sharing

Competitive Compensation

Great Work Environment

Career Advancement Opportunities

Job summary

CUSTOM EYES OPTOMETRY in Costa Mesa, CA seeks an experienced Optician to guide patients in selecting eyewear, take facial measurements, and explain products, pricing, and insurance, while ensuring HIPAA compliance.

The ideal candidate will have strong customer service, excellent communication, and a solid understanding of the ophthalmic lab processes, with a friendly team-oriented approach to patient care. This role offers a supportive work environment and opportunities for career advancement.

Qualifications

• Previous optician experience is required.
• Strong communication and interpersonal skills are essential.
• Solid understanding of HIPAA regulations and confidentiality.
• Excellent customer service and a positive, professional attitude.

Responsibilities

• Meet and talk with patients to learn eyewear needs.
• Suggest frames and assist patients in selecting options.
• Take facial measurements for proper frame fit.
• Prepare orders for the ophthalmic lab.
• Explain pricing, insurance, and payment options.
• Adhere to HIPAA and confidentiality regulations.
• Collaborate with the team to provide great patient care.
• Handle routine office duties including scheduling, insurance authorizations, and inventory.

Skills

Optician experience

Customer service

Communication skills

Interpersonal skills

HIPAA knowledge

Professional attitude

Job description

CUSTOM EYES OPTOMETRY in Costa Mesa, CA seeks an experienced Optician to guide patients in selecting eyewear, take facial measurements, and explain products, pricing, and insurance, while ensuring HIPAA compliance.

The ideal candidate will have strong customer service, excellent communication, and a solid understanding of the ophthalmic lab processes, with a friendly team-oriented approach to patient care. This role offers a supportive work environment and opportunities for career advancement.