Optician - Eyewear Expert- We Will train!

Midwest Eye Consultants; Noblesville (IN); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Starting wage and benefits

Paid holidays

2 floating holidays

PTO (approx. 8 days first year)

Health, dental, vision, 401k

Certification program growth

Job summary

Midwest Eye Consultants in Noblesville, IN is seeking an Optician to educate patients on lens technology and curate an enjoyable eyewear shopping experience on-site. The role blends patient care with administrative duties like calculating co-pays and processing insurance eligibility while maintaining attractive optical displays.

The ideal candidate will balance fashion sensibility with accurate technical guidance, ensuring timely eyewear orders and follow-up support for adapting to new lenses.

Qualifications

• Counsel patients on eyewear choices and lens options.
• Perform administrative tasks like calculating co-pays and reviewing insurance eligibility.
• Maintain attractive optical displays and manage inventory.

Responsibilities

• Assist patients in selecting spectacles with consideration of lifestyle and prescription.
• Calculate insurance co-pays based on eligibility.
• Enter orders accurately and ensure timely delivery through the lab workflow.
• Notify patients and schedule dispensing after orders are processed.
• Follow up with patients about adapting to eyewear and contacts.
• Perform adjustments and repairs of spectacle frames when needed.
• Address patient concerns about eyewear and provide care guidance.
• Maintain inventory for optical merchandise and lab supplies.
• Keep displays updated and monitor patient flow during appointments.

Skills

Customer service

Eyewear knowledge

Insurance processing

Retail display

Job description

Are you passionate about style and providing exceptional patient experiences? Join our team at Midwest Eye Consultants as an Optician! As an integral part of our team, you'll educate patients on the latest lens technology to optimize their vision while also honoring their personal style and curating an enjoyable shopping experience while they select their eyewear. This position allows you to utilize your administrative skills in calculating insurance co-pays and managing optical lab orders, while also showcasing your creative talents in maintaining our optical merchandise displays. If you're looking for a way to blend your love of fashion and style with your passion for helping people, we want to hear from you!

POSITION SUMMARY

An optician is an eye care professional that counsels patients through the eyewear selection process, educating patients on doctor recommendations that will give them the best possible vision. The optician not only advises patients on the best lens options for their prescription but also creates a fun shopping environment through the selection of fashionable eyewear. The ability to communicate and provide superior customer service that fosters long-lasting relationships is an important skill required for this position. This position utilizes creative design skills in the creation and maintenance of displays of optical merchandise and inventory within the optical area. This position also utilizes strong administrative skills in completing tasks such as calculating co-pays, reviewing insurance eligibility, and preparing work orders for the optical lab.

Location

Noblesville, IN (On-site)

Start wage

$16.00

What We Offer

• Starting wage will be based on knowledge, skills, and experience
• The ideal candidate has a heart for patient care and customer service
• 6.5 paid holidays per year + 2 floating holidays
• Approximately 8 days of PTO within first year
• Full slate of benefits to include health, dental, vision, and 401k
• Growth and wage increase through company paid certification program

Essential Responsibilities

• Assist patients in the selection process of spectacles, providing education on quality choices, lens selection, and frame styling to fit their lifestyle and prescription.
• Calculate insurance co-pay based on insurance eligibility.
• Accurately enter spectacle orders; ensure timely delivery by monitoring status on a daily basis.
• Receive spectacle orders into system, verify order, notify patients, and schedule dispensing.
• Contact patients for follow up on progress of adapting to dispensed eyewear and prescribed contacts.
• Perform spectacle adjustments and repairs when necessary.
• Troubleshoot patient concerns with eyewear when necessary.
• Educate patients on the care of prescribed eyewear.
• Maintain inventory pertaining to all aspects of the optical retail area, including lab supplies. Report inventory as required.
• Maintain displays of optical merchandise.
• Monitor patient flow throughout appointment, properly communicating delays to other departments.
• Perform other duties and assume various responsibilities as determined by the doctor and practice leadership.

PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA Guidelines)

• Physical Activity: Standing, Walking, Stooping, Grasping, Typing, and Manual dexterity. The worker is required to have visual and verbal acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
• Physical Requirements: Must be able to lift up to 15 pounds on a regular basis from floor to waist, 5 pounds from waist to shoulder, and 5 pounds from shoulder to overhead.
• Work Environment: Professional medical office environment.