Optician

Bridgeview Eye Partners; Kearney (NE); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401k

6.5 paid holidays per year

PTO 8 days first year

Certification program

Job summary

Bridgeview Eye Partners in Kearney, NE is seeking an Optician to educate patients on lens technology and assist with eyewear selection, blending fashion with vision care.

You'll calculate insurance co-pays, process optical lab orders, and maintain attractive merchandise displays, delivering outstanding customer service and building lasting relationships in a professional medical office setting.

Qualifications

• Experience counseling patients through eyewear selection and lens options.
• Ability to calculate insurance co-pays and review eligibility.
• Maintain engaging displays and manage optical merchandise inventory.
• Provide superior customer service and build lasting patient relationships.

Responsibilities

• Assist patients in selecting spectacles, explaining lens options and frame styles.
• Compute and collect insurance co-pays based on eligibility.
• Enter orders accurately and monitor delivery status for timely fulfillment.
• Receive and verify spectacle orders and coordinate dispensing with patients.
• Follow up with patients on adaptation to eyewear and contacts.
• Perform adjustments and repairs as needed.
• Address patient concerns regarding eyewear and care.
• Maintain optical lab supplies and inventory reporting.
• Keep displays appealing and updated within the optical area.
• Manage patient flow during appointments and communicate delays.
• Support doctor and practice leadership with other duties as assigned.

Skills

Eyewear styling

Customer service

Communication

Insurance co-pays calculation

Inventory management

Merchandise displays

Job description

Description Are you passionate about style and providing exceptional patient experiences? Join our team as an Optician! As an integral part of our team, you'll educate patients on the latest lens technology to optimize their vision while also honoring their personal style and curating an enjoyable shopping experience while they select their eyewear. This position allows you to utilize your administrative skills in calculating insurance co-pays and managing optical lab orders, while also showcasing your creative talents in maintaining our optical merchandise displays. If you're looking for a way to blend your love of fashion and style with your passion for helping people, we want to hear from you!

Job Details

Are you passionate about style and providing exceptional patient experiences? Join our team as an Optician! As an integral part of our team, you'll educate patients on the latest lens technology to optimize their vision while also honoring their personal style and curating an enjoyable shopping experience while they select their eyewear. This position allows you to utilize your administrative skills in calculating insurance co-pays and managing optical lab orders, while also showcasing your creative talents in maintaining our optical merchandise displays. If you're looking for a way to blend your love of fashion and style with your passion for helping people, we want to hear from you!

POSITION SUMMARY

An optician is an eye care professional that counsels patients through the eyewear selection process, educating patients on doctor recommendations that will give them the best possible vision. The optician not only advises patients on the best lens options for their prescription but also creates a fun shopping environment through the selection of fashionable eyewear. The ability to communicate and provide superior customer service that foster long-lasting relationships is an important skill required for this position. This position utilizes creative design skills in the creation and maintenance of displays of optical merchandise and inventory within the optical area. This position also utilizes strong administrative skills in completing tasks such as calculating co-pays, reviewing insurance eligibility, and preparing work orders for the optical lab.

Location

Lind Eye Care, Kearney, NE

What We Offer

• Starting wage based on previous experience and/or certification
• 6.5 paid holidays per year
• Approximately 8 days of PTO within first year
• Full slate of benefits to include health, dental, vision, and 401k
• Growth and wage increase through company paid certification program

Essential Responsibilities

• Assist patients in the selection process of spectacles, providing education on quality choices, lens selection, and frame styling to fit their lifestyle and prescription.
• Calculate insurance co-pay based on insurance eligibility.
• Accurately enter spectacle orders; ensure timely delivery by monitoring status on a daily basis.
• Receive spectacle orders into system, verify order, notify patients, and schedule dispensing.
• Contact patients for follow up on progress of adapting to dispensed eyewear and prescribed contacts.
• Perform spectacle adjustments and repairs when necessary.
• Troubleshoot patient concerns with eyewear when necessary.
• Educate patients on the care of prescribed eyewear.
• Maintain inventory pertaining to all aspects of the optical retail area, including lab supplies. Report inventory as required.
• Maintain displays of optical merchandise.
• Monitor patient flow throughout appointment, properly communicating delays to other departments.
• Perform other duties and assume various responsibilities as determined by the doctor and practice leadership.

PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA Guidelines)

• Physical Activity: Standing, Walking, Stooping, Grasping, Typing, and Manual dexterity. The worker is required to have visual and verbal acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
• Physical Requirements: Must be able to lift up to 15 pounds on a regular basis from floor to waist, 5 pounds from waist to shoulder, and 5 pounds from shoulder to overhead.
• Work Environment: Professional medical office environment.