Optician / Eyewear Consultant

Davis Eye Center; Toledo (OH); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Job summary

Davis Eye Center is seeking an Optician to guide patients in selecting eyewear that matches prescriptions, lifestyle, and personal style. You will explain lens options, maintain attentive service, and build lasting patient relationships in a collaborative office.

You will also manage orders, verify co-pays, track progress, and support daily operations, including inventory and displays. Prior optician experience is a plus; high school diploma required.

Qualifications

• High school diploma or equivalent.
• 1-2 years of relevant experience preferred.
• Customer service experience preferred.
• Previous optician experience is a plus.
• Strong communication and relationship-building skills.
• Attention to detail and ability to complete administrative tasks accurately.
• Interest in eyewear, fashion, and helping patients find solutions.

Responsibilities

• Help patients find eyewear matching prescriptions, lifestyle, and preferences.
• Explain doctor recommendations and educate patients on lens options.
• Assist patients in choosing frames balancing comfort, function, and style.
• Build relationships through attentive, personalized service.
• Calculate patient co-pays and enter orders accurately.
• Monitor progress and coordinate dispensing appointments.
• Perform eyewear adjustments and minor repairs as needed.
• Maintain organized displays of optical merchandise.
• Monitor inventory and assist with daily operations, reporting needs.
• Collaborate with office manager, team lead, and doctors; take on additional responsibilities.

Skills

Customer service

Communication

Detail oriented

Relationship building

Education

High school diploma

Job description

We believe in helping our team members build skills and grow in their careers. Here's what you can look forward to:

Starting pay $15+/hr based on experience

Paid holidays: 6.5 paid holidays per year

Paid time off: Up to approximately 10 days during your first year

Benefits: Health, dental, and vision insurance, plus a 401(k)

Career development: A company-paid certification program with opportunities for wage increases as you gain skills

What You’ll Do

Help Patients Find Their Perfect Eyewear

Guide patients through frame and lens selections based on their prescriptions, lifestyle, and preferences.

Explain doctor recommendations and educate patients on lens options and eyewear quality.

Help patients choose frames that balance comfort, function, and personal style.

Build positive relationships by providing attentive, personalized service.

Manage Orders and Patient Follow-Up

Calculate patient co-pays based on insurance eligibility.

Enter spectacle orders accurately and monitor their progress to support timely delivery.

Receive and verify completed orders in the system, notify patients, and coordinate dispensing appointments.

Follow up with patients to check how they’re adapting to their new eyewear and prescribed contact lenses.

Keep Eyewear Comfortable and Looking Its Best

Perform eyewear adjustments and minor repairs as needed.

Troubleshoot eyewear concerns and help patients find appropriate solutions.

Maintain attractive, organized displays that showcase optical merchandise.

Support Daily Optical Operations

Monitor inventory for eyewear, optical merchandise, and lab supplies, reporting inventory information as required.

Help maintain efficient patient flow and communicate delays appropriately.

Partner with the office manager, team lead, and doctors to support the needs of the practice.

Take on additional responsibilities as assigned.

What We’re Looking For

You don’t have to check every box to be a great fit. We’re looking for someone who enjoys working with people, takes pride in providing excellent service, and is interested in learning more about eyewear and vision care.

Ideal candidates will have:

• A high school diploma or equivalent.
  
• 1-2 years of relevant experience preferred.
• Customer service experience preferred.
• Previous optician experience is a plus.
• Strong communication and relationship-building skills.
• Attention to detail and the ability to complete administrative tasks accurately.
• An interest in eyewear, fashion, and helping patients find the right solutions.

A positive, team-oriented approach to work.

Work Environment and Physical Requirements

This position is based in a professional eye care office with regular patient and team interaction. The work is primarily sedentary, involving sitting for much of the day, along with talking and hearing. Visual acuity is required to evaluate the accuracy, neatness, and thoroughness of assigned work.

Ready to See Where This Career Can Take You?

As an Optician, you can combine your interest in style with meaningful work that helps people see more clearly and feel confident in their eyewear. With opportunities to develop your skills through a company-paid certification program, you can build your knowledge while contributing to an exceptional patient experience.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.