Optician / Eyewear Consultant

Midwest Eye Consultants; Toledo (OH); In loco; USD 17.000 - 24.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health, dental, and vision insurance

401(k)

6.5 paid holidays per year

Paid time off: up to 10 days in first年

Company-paid certification program

Descrizione del lavoro

Midwest Eye Consultants in Toledo, OH, is seeking an optician who can guide patients in selecting frames and lenses, explain lens options, and ensure a high level of service. You’ll work with the doctor team to coordinate fittings, payments, and follow-ups in a busy eye care office.

The role emphasizes patient care, accurate order entry, and ongoing skill development through a company-paid certification program. Strong communication and a team-oriented attitude are valued.

Competenze

• High school diploma or equivalent required.
• 1–2 years of relevant experience preferred.
• Customer service experience preferred.
• Strong communication and relationship-building skills are essential.
• Team-oriented approach to work is valued.

Mansioni

• Guide patients through frame and lens selections based on prescriptions, lifestyle, and preferences.
• Explain doctor recommendations and educate patients on lens options and eyewear quality.
• Help patients choose frames balancing comfort, function, and personal style.
• Build positive relationships by providing attentive, personalized service.
• Calculate patient co-pays based on insurance eligibility and enter orders accurately.
• Monitor order progress and coordinate dispensing appointments for timely delivery.
• Follow up with patients to check satisfaction with eyewear and contacts.
• Perform eyewear adjustments and minor repairs as needed.
• Maintain organized displays of optical merchandise and ensure smooth daily operations.

Conoscenze

Customer service

Communication

Relationship-building

Teamwork

Attention to detail

Formazione

High school diploma or equivalent

Descrizione del lavoro

What We Offer

We believe in helping our team members build skills and grow in their careers. Here’s what you can look forward to:

• Starting pay $15+/hr based on experience
• Paid holidays: 6.5 paid holidays per year
• Paid time off: Up to approximately 10 days during your first year
• Benefits: Health, dental, and vision insurance, plus a 401(k)
• Career development: A company-paid certification program with opportunities for wage increases as you gain skills

What You’ll Do

Help Patients Find Their Perfect Eyewear

• Guide patients through frame and lens selections based on their prescriptions, lifestyle, and preferences.
• Explain doctor recommendations and educate patients on lens options and eyewear quality.
• Help patients choose frames that balance comfort, function, and personal style.
• Build positive relationships by providing attentive, personalized service.

Manage Orders and Patient Follow-Up

• Calculate patient co-pays based on insurance eligibility.
• Enter spectacle orders accurately and monitor their progress to support timely delivery.
• Receive and verify completed orders in the system, notify patients, and coordinate dispensing appointments.
• Follow up with patients to check how they’re adapting to their new eyewear and prescribed contact lenses.

Keep Eyewear Comfortable and Looking Its Best

• Perform eyewear adjustments and minor repairs as needed.
• Troubleshoot eyewear concerns and help patients find appropriate solutions.
• Maintain attractive, organized displays that showcase optical merchandise.

Support Daily Optical Operations

• Monitor inventory for eyewear, optical merchandise, and lab supplies, reporting inventory information as required.
• Help maintain efficient patient flow and communicate delays appropriately.
• Partner with the office manager, team lead, and doctors to support the needs of the practice.
• Take on additional responsibilities as assigned.

What We’re Looking For

You don’t have to check every box to be a great fit. We’re looking for someone who enjoys working with people, takes pride in providing excellent service, and is interested in learning more about eyewear and vision care.

Ideal Candidates Will Have

• A high school diploma or equivalent.
• 1–2 years of relevant experience preferred.
• Customer service experience preferred.
• Previous optician experience is a plus.
• Strong communication and relationship-building skills.
• Attention to detail and the ability to complete administrative tasks accurately.
• An interest in eyewear, fashion, and helping patients find the right solutions.
• A positive, team-oriented approach to work.

Work Environment and Physical Requirements

This position is based in a professional eye care office with regular patient and team interaction. The work is primarily sedentary, involving sitting for much of the day, along with talking and hearing. Visual acuity is required to evaluate the accuracy, neatness, and thoroughness of assigned work.

Ready to See Where This Career Can Take You?

As an Optician, you can combine your interest in style with meaningful work that helps people see more clearly and feel confident in their eyewear. With opportunities to develop your skills through a company-paid certification program, you can build your knowledge while contributing to an exceptional patient experience.