Optical Technician: Glasses & Lenses Specialist

EyeCare Associates, Inc.; Pelham (AL); On-site; USD 30,000 - 45,000; Full time

Job summary

EyeCare Associates, Inc. is seeking an Optical Technician in Pelham, Alabama. The role involves enhancing the patient experience while dispensing and fitting eyewear based on prescriptions. Candidates should have at least one year of experience in a customer-facing role, preferably in a medical office. A high school diploma or GED is required. Strong skills in communication and customer service are essential. This position may require lifting, standing, and the ability to use specific optical tools. Certifications are preferred but not required.

Qualifications

• 1+ year of experience in a customer service role or equivalent.
• Previous medical office or ophthalmic experience preferred.
• Must pass a background check and provide proof of identity.

Responsibilities

• Achieve a world-class Total Patient Experience.
• Assist patients in selecting frames and lenses.
• Collect measurements for optical prescriptions.
• Dispense glasses and contact lenses accurately.

Skills

Customer interaction

Lens fitting

Optical knowledge

Microsoft Excel

Communication

Education

High school diploma or GED

Tools

Auto-lensometer

Manual lensometer

Job description

EyeCare Associates, Inc. is seeking an Optical Technician in Pelham, Alabama. The role involves enhancing the patient experience while dispensing and fitting eyewear based on prescriptions. Candidates should have at least one year of experience in a customer-facing role, preferably in a medical office. A high school diploma or GED is required. Strong skills in communication and customer service are essential. This position may require lifting, standing, and the ability to use specific optical tools. Certifications are preferred but not required.