Optical Technician: Glasses & Contacts Specialist

EyeCare Associates, Inc.; Madison (AL); On-site; USD 30,000 - 45,000; Full time

Job summary

EyeCare Associates, Inc. is seeking an Optical Technician in Madison, Alabama, to maximize the Total Patient Experience while fulfilling retail sales and medical needs. Responsibilities include assisting patients with frame selection, operating lensometers, and dispensing eyewear. Candidates should have at least a high school diploma or GED, with preferred experience in medical offices. This role requires proficiency in customer service and measurement skills. Certifications like ABO and NCLE are preferred but not mandatory.

Qualifications

• Minimum of 1 year in a customer-facing position.
• Previous medical office experience preferred.
• Ability to provide proof of identity and right to work in the U.S.

Responsibilities

• Deliver a world-class Total Patient Experience.
• Assist patients in selecting frames and lenses.
• Accurately collect and dispense patient measurements.

Skills

Customer Service

Optical Dispensing

Measurement Skills

Microsoft Office (Excel, Word, PowerPoint, Outlook)

Education

High school diploma or GED

Tools

Auto-lensometer

Manual lensometer

Job description

EyeCare Associates, Inc. is seeking an Optical Technician in Madison, Alabama, to maximize the Total Patient Experience while fulfilling retail sales and medical needs. Responsibilities include assisting patients with frame selection, operating lensometers, and dispensing eyewear. Candidates should have at least a high school diploma or GED, with preferred experience in medical offices. This role requires proficiency in customer service and measurement skills. Certifications like ABO and NCLE are preferred but not mandatory.