Optical Technician/Eyewear stylist

TEA Optometry PLLC; Greensboro (NC); On-site; USD 32,000 - 48,000; Full time

Job summary

TEA Optometry PLLC in Greensboro, NC is seeking an experienced eyewear professional to provide exceptional customer service, assist patients in selecting frames and lenses, and explain insurance benefits. You will educate patients on prescriptions, lens care, and cost schedules while maintaining an organized optical area.

Use pupilometer and lensometer; meet with frame vendors; process payments accurately; ABO or LDO certification is preferred but not required.

Qualifications

• 2-5 years of experience in eyewear.
• Knowledge of various lenses, designs, and treatments.
• Ability to build positive relationships with patients.
• Strong multitasking and prioritization skills.
• Ability to meet patient commitments and deadlines.
• ABO or LDO certification preferred but not required.

Responsibilities

• Provide exceptional customer service to patients.
• Assist patients in selecting frames and lenses.
• Explain insurance benefits to patients.
• Understand cost of goods and retail fee schedules.
• Educate patients on new prescriptions and lens care.
• Use equipment such as a pupilometer and lensometer.
• Keep the optical area clean and organized.
• Meet with frame vendors and suggest new lines to carry.
• Process patient payments accurately.
• Perform other tasks as needed.

Skills

Eyewear experience

Customer service

Insurance explanation

Education

ABO certification (preferred)

Tools

Pupilometer

Lensometer

Job description

Responsibilities:

• Provide exceptional customer service to patients
• Assist patients in selecting frames and lenses
• Explain insurance benefits to patients
• Understand cost of goods and retail fee schedules
• Educate patients on new prescriptions and lens care
• Use equipment such as a pupilometer and lensometer
• Keep the optical area clean and organized
• Meet with frame vendors and suggest new lines to carry
• Process patient payments accurately
• Perform other tasks as needed

Requirements:

• 2-5 years of experience in eyewear
• Knowledge of various lenses, designs, and treatments
• Ability to build positive relationships with patients
• Strong multitasking and prioritization skills
• Ability to meet patient commitments and deadlines
• ABO or LDO preferred but not required