Optical Store Manager: Lead Guest Experience

EssilorLuxottica; Lecanto (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Employee discounts

Job summary

Target Optical in Lecanto, FL is seeking a Store Manager to lead a high-performing team and deliver an exceptional guest experience. You will coach and develop Team Members, manage scheduling, payroll, and store operations, and ensure strong execution of promotions and standards.

In this role you will drive guest satisfaction, build relationships with guests and doctors where applicable, and partner with leadership to meet brand goals and provide a WOW! experience in the community.

Qualifications

• Bachelor’s degree or equivalent experience.
• 3+ years experience in customer service or retail.
• Drive for results.
• Critical thinking.
• Recruiting, selection and development of talent.
• Motivating and influencing others.

Responsibilities

• Ensures Team Members deliver an outstanding guest experience by modeling the Playground Rules.
• Sets clear expectations for Guest Ready and store standards.
• Orchestrates floor flow and acts as caretaker for guests and team members.
• Develops action plans for immediate and future development of Team Members.
• Ensures accountability to action plans and commitments.
• Delivers motivating and developmental feedback in a timely manner.
• Creates a culture of being Simple, Fun and In-style.
• Completes annual performance reviews and monthly coaching conversations.
• Builds relationships with Target Optical doctors where applicable.
• Manages scheduling to meet business needs and peak traffic.
• Performs payroll and new hire paperwork.
• Ensures store policies are followed and promotions implemented.

Skills

Drive for results

Critical thinking

Recruiting, selection and development

Motivating and influencing others

Education

Bachelor’s degree or equivalent experience

Job description

Target Optical in Lecanto, FL is seeking a Store Manager to lead a high-performing team and deliver an exceptional guest experience. You will coach and develop Team Members, manage scheduling, payroll, and store operations, and ensure strong execution of promotions and standards.

In this role you will drive guest satisfaction, build relationships with guests and doctors where applicable, and partner with leadership to meet brand goals and provide a WOW! experience in the community.