Optical Sales Specialist: Patient-First Eyewear & Lenses

Eye Care Partners Career Opportunities; Shepherdsville (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full Benefits Package

401k + Employer Matching

Paid Time Off (PTO) and Paid Holidays

Paid Maternity Leave

Eyecare Certification Reimbursement

Competitive Base Pay

Employee Discounts

Job summary

EyeCare Partners seeks an Optical Technician to deliver a world-class Total Patient Experience, dispensing glasses and contacts per prescriptions from Optometrists and Ophthalmologists while connecting patient needs to available goods and services.

This role involves frame selection, lens education, measurements, and using lensometry equipment; position requires patient interaction and medical support in a clinical setting.

Qualifications

• Minimum 1 year in a role interacting with customers or patients.
• Previous medical office experience preferred; ophthalmic experience strongly preferred.
• Must be able to provide proof of identity and right to work in the United States.

Responsibilities

• Embrace and deliver the Total Patient Experience while providing medical support.
• Assist patients in selecting frames based on style, color, and measurements.
• Operate the auto-lensometer and manual lensometer.
• Educate and recommend lenses, coatings, and frames to suit patient needs.
• Collect measurements such as bridge size, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt.
• Dispense orders and repair/adjust frames as needed.
• Dispense glasses and/or contact lens orders using current process.

Skills

Customer service

Communication

Teamwork

Attention to detail

Education

High school diploma or GED

Tools

ABO/NCLE certifications

Job description

EyeCare Partners seeks an Optical Technician to deliver a world-class Total Patient Experience, dispensing glasses and contacts per prescriptions from Optometrists and Ophthalmologists while connecting patient needs to available goods and services.

This role involves frame selection, lens education, measurements, and using lensometry equipment; position requires patient interaction and medical support in a clinical setting.