Optical Sales Specialist – Fashion-Forward Eyewear

Eyeglass World, Inc.; Florida; On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

401k retirement savings with company,

Paid sick time

Parental leave

Employee eyewear discount

College scholarship program

Job summary

Eyeglass World, Inc. is seeking an Optical Specialist to deliver exceptional customer service in-store, guide eyewear selection and ensure accurate, polished orders for pickup. You will support both the customer journey and store operations, from pre-exam help to final fitting and handoff.

The role emphasizes confident service, product education, and adherence to brand standards, with opportunities for growth within National Vision’s family of brands.

Qualifications

• High school diploma or equivalent is required.
• 1+ year experience in optical, retail, sales, or customer service is required.
• Strong multitasking, time management and organizational skills are essential.

Responsibilities

• Create an exceptional customer experience with warm, confident, and personalized service at every stage.
• Assist with patient flow, pre-exam support, and smooth transitions between exam, finish, and pickup.
• Perform finishing work including final adjustments, inspections and quality checks to ensure eyewear meets standards.
• Operate with precision and care in order entry, tracking, and timely completion of orders.
• Bring the Eyeglass World brand to life by modeling service standards and maintaining brand visuals in-store.

Skills

Multitasking

Time management

Organizational skills

Clear communication

Customer education

Customer satisfaction

Team collaboration

Bilingual

Education

High School Diploma or equivalent

Job description

Eyeglass World, Inc. is seeking an Optical Specialist to deliver exceptional customer service in-store, guide eyewear selection and ensure accurate, polished orders for pickup. You will support both the customer journey and store operations, from pre-exam help to final fitting and handoff.

The role emphasizes confident service, product education, and adherence to brand standards, with opportunities for growth within National Vision’s family of brands.