Optical Sales Associate — Service, Finishing & Growth

Nationalvision1; Goodyear (AZ); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

401k with company match

Paid sick time

Parental leave

Employee eyewear discount

College scholarship program

Training programs available

Access to educational courses

Emphasis on internal promotions

Job summary

National Vision's Eyeglass World in-store team is seeking an Optical Specialist who excels at customer service, eyewear selection, and precise finishing. You will guide customers through fittings, answer questions, and ensure every interaction reflects the brand's standards.

You will support patients and optometrists by managing flow, completing pre-exam steps, and delivering polished orders for pickup. The role emphasizes accuracy, service quality, and growth opportunities within a supportive,

Qualifications

• High School Diploma or equivalent (Required)
• 1+ year experience in optical, retail, sales, or customer service (Required)
• Strong multitasking, time management and organizational skills (Required)
• Clear communication and the ability to educate customers effectively (Required)
• Ability to prioritize customer satisfaction at every interaction (Required)
• Support store team in shared goals (Required)
• Bilingual abilities (Preferred)

Responsibilities

• Deliver warm, confident, and personalized service at every stage of the visit
• Guide customers through eyewear selection, final fitting, and product education
• Assist with patient flow and pre exam screenings to support Optometrists
• Perform finishing work including final adjustments, inspections and quality checks
• Prepare orders for pickup and deliver polished, brand aligned handoff
• Model Eyeglass World service standards in every interaction

Skills

Customer service

Communication

Multitasking

Time management

Bilingual

Education

High School Diploma

Job description

National Vision's Eyeglass World in-store team is seeking an Optical Specialist who excels at customer service, eyewear selection, and precise finishing. You will guide customers through fittings, answer questions, and ensure every interaction reflects the brand's standards.

You will support patients and optometrists by managing flow, completing pre-exam steps, and delivering polished orders for pickup. The role emphasizes accuracy, service quality, and growth opportunities within a supportive,