Optical Sales & Service Specialist

Walmart; Brownsville (TX); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Job summary

Walmart is seeking an Optical Associate in Brownsville, TX. You will stock and present optical merchandise, assist members with eyewear purchases, measure pupillary distance, perform adjustments, and process orders and payments.

Responsibilities include prescription verification, lab coordination, and maintaining HIPAA-compliant records. A high school diploma or ABO certification is required/desired, with state licensure pursued as needed.

Qualifications

• High school diploma, GED, or equivalent upon job entry or within 12 months of hire.
• Must obtain American Board of Opticianry (ABO) certification within 15 months of hire or job entry.
• State licensure requirements and apprenticeship/licensure timelines vary by state; ensure compliance with applicable boards.

Responsibilities

• Stock and present merchandise in Optical area, handle claims/returns, and manage inventory.
• Assist members with eyewear purchases, measurements, fittings, and order processing.
• Perform frame adjustments/repairs and verify prescriptions; process payments and refunds.
• Ensure HIPAA compliance and maintain records; schedule patient visits and coordinate with labs.

Skills

Customer service

Education

High school diploma or GED

Job description

Walmart is seeking an Optical Associate in Brownsville, TX. You will stock and present optical merchandise, assist members with eyewear purchases, measure pupillary distance, perform adjustments, and process orders and payments.

Responsibilities include prescription verification, lab coordination, and maintaining HIPAA-compliant records. A high school diploma or ABO certification is required/desired, with state licensure pursued as needed.