Optical Sales Pro & Keyholder — Sundays Off

Eyeglass World, Inc.; Pittsburgh (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

401k Retirement Savings

Flex Spending Account

Generous Paid Time Off & Company Hyol;

Parental Leave

Employee Eyewear Discount

Job summary

Eyeglass World in Pittsburgh is seeking an Optical Specialist to be at the heart of the in-store experience. You will deliver warm, confident service, guide customers through eyewear selection, perform final fittings, and ensure polished handoffs for pickup.

Working with the store team, you will support patient flow, finish, and quality checks while upholding brand standards. A high school diploma and 1+ year in optical or retail are required; bilingual abilities are a plus.

Qualifications

• High School Diploma or equivalent is required.
• 1+ year experience in optical, retail, sales, or customer service.
• Strong multitasking, time management and organizational skills.
• Clear communication and the ability to educate customers effectively.
• Prioritise customer satisfaction at every interaction.

Responsibilities

• Deliver warm, confident, and personalized service at every stage of the visit.
• Guide customers through eyewear selection, final fitting, and product education.
• Ensure customers leave confident in their eyewear and experience.
• Assist with patient flow and pre-exam support to help Optometrists.
• Perform finishing work and quality checks to meet brand standards.

Skills

Customer service

Retail sales

Communication

Multitasking

Time management

Bilingual

Education

High School Diploma or equivalent

Job description

Eyeglass World in Pittsburgh is seeking an Optical Specialist to be at the heart of the in-store experience. You will deliver warm, confident service, guide customers through eyewear selection, perform final fittings, and ensure polished handoffs for pickup.

Working with the store team, you will support patient flow, finish, and quality checks while upholding brand standards. A high school diploma and 1+ year in optical or retail are required; bilingual abilities are a plus.