Optical Sales & Patient Care Specialist

Shopko Optical; Saint Cloud (MN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive time off package including

Sick Pay

Employee Assistance Program

On the Job Training & Certification

Job summary

Shopko Optical in St. Cloud West, MN is seeking a Full-time Optical Sales Associate to join our team. On-the-job training provided, no experience necessary.

Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear, prepare work orders for the Optical Lab, and assist with frame repairs and adjustments. Competitive time-off package including vacation pay, volunteer pay paid holidays, and a personal day, sick pay, and employee assistance program.

Qualifications

• High School Graduate or equivalent.
• Maintain license as required by state.
• Shopko OCE Certification requirements and calendar modules.
• Previous experience in an office and/or optical dispensing is preferred.
• Able to handle multiple customer interactions/phone calls at a time.
• Able to analyze prescriptions and assist with eyewear needs.

Responsibilities

• Provide excellent customer and patient service according to company and Optical Center standards.
• Analyze patient eyewear needs.
• Recommend specific lenses, lens coatings and frames to satisfy patient needs.
• Assist patients in selecting frames according to style and color. Ensure frames are coordinated with facial and eye measurements and optical prescriptions.
• Order and dispense eyewear accurately and professionally.
• Assist patients with proper frame repairs and adjustments.
• Show patients how to insert, remove and care for their contact lenses.
• Assist Optometrist with case histories and screenings.

Skills

Customer service

Communication

Optical dispensing

Sales

Phone etiquette

Education

High School Diploma or equivalent

Tools

Cash register

Optical equipment

Billing software

Job description

Shopko Optical in St. Cloud West, MN is seeking a Full-time Optical Sales Associate to join our team. On-the-job training provided, no experience necessary.

Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear, prepare work orders for the Optical Lab, and assist with frame repairs and adjustments. Competitive time-off package including vacation pay, volunteer pay paid holidays, and a personal day, sick pay, and employee assistance program.