Optical Sales Lead — Part-Time, Customer Focused

Visionworks of America

Royal Oak (MI)

On-site

USD 19,000 - 25,000

Part time

6 days ago
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Benefits offered by this job

Vision Coverage
Paid Parental Leave
Bereavement Leave
401 (k) Savings Plan
Paid Time off
Milestone anniversary awards
Medical, Dental for Full Timers

Job summary

Visionworks is seeking a Sr. Optical Specialist - Lead/Sales Lead to be the face of our store, ensuring the best patient and customer journey through expert optics knowledge and proactive service.

The role emphasizes delivering sales goals, engaging with customers, and maintaining product knowledge with ongoing training to ensure eyewear is right the first time. Part-time position in a retail environment with benefits and growth opportunities.

Qualifications

  • 12 months optical experience or ABO Certification in lieu of experience.
  • Related customer or patient experience preferred, but not necessary
  • HS diploma, GED or equivalent related job experience

Responsibilities

  • Delivers daily sales goals by ensuring the best execution of the Customer/Patient Experience journey
  • Engage with patients/customers and recommend products and services that meet their eye care needs
  • Measure patients/customers for their eyewear and maintain product/optical knowledge through cont. training and development to ensure eyewear is right the first time
  • Day-to-day operational activities to support the store's financial and customer experience goals including restocking inventory, merchandising, and order fulfillment of eyewear to ship

Skills

Optical experience
Customer service

Education

HS diploma
ABO Certification

Job description

Visionworks is seeking a Sr. Optical Specialist - Lead/Sales Lead to be the face of our store, ensuring the best patient and customer journey through expert optics knowledge and proactive service.

The role emphasizes delivering sales goals, engaging with customers, and maintaining product knowledge with ongoing training to ensure eyewear is right the first time. Part-time position in a retail environment with benefits and growth opportunities.

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